- Manages overall departmental communication strategies and initiatives- Oversees and delivers departmental communications and outreach efforts with the media, mayor's office, council, constituents, etc.- Serves as department's public and media spokesperson- Prepares press releases, arranges news conferences, and coordinates interaction between the media and department personnel- Writes, edits, and produces brochures, catalogs, newsletters, specialized publications, websites… Show more - Manages overall departmental communication strategies and initiatives- Oversees and delivers departmental communications and outreach efforts with the media, mayor's office, council, constituents, etc.- Serves as department's public and media spokesperson- Prepares press releases, arranges news conferences, and coordinates interaction between the media and department personnel- Writes, edits, and produces brochures, catalogs, newsletters, specialized publications, websites, and social media- Maintains the department's story and culture- Supervises all department marketing, advertising, web, and outreach efforts and contracts- Works with: local, state, and federal elected and appointed individuals; neighborhood groups; and local business and trade groups- Guides research issues on advocacy and social issues that impact neighborhood quality of life- Provides and guides public policy information on related legislation; provides guidance on national trends, funding opportunities and communications with councilors, legislators, and stake holders- Writes speeches and communications for the director- Works across various city departments on joint projects, and to address citizens' concerns- Represents the department at neighborhood, city, state, regional, and national groups at meetings and events, including after business hours and weekends- Identifies and develops proposed department policy statements Show less

- Assisted Chief Communications Officer in all departmental communication and marketing efforts to provide information to the media, staff, city administration and the general public- Created content for electronic and print documents and support materials (internal/external newsletters, brochures, flyers, press releases, media advisories)- Edited and created content for the city (Indy.gov) and associated project websites- Acted as the social media liaison for the Department of… Show more - Assisted Chief Communications Officer in all departmental communication and marketing efforts to provide information to the media, staff, city administration and the general public- Created content for electronic and print documents and support materials (internal/external newsletters, brochures, flyers, press releases, media advisories)- Edited and created content for the city (Indy.gov) and associated project websites- Acted as the social media liaison for the Department of Business and Neighborhood Services- Provided some graphic design support- Provided event and presentation support- Worked with department staff to develop, execute and evaluate community engagement and communication strategies- Facilitated Spanish-English audio translation through third-party vendor Show less

- Covered seven municipalities and countless businesses across a tri-county area (Marion, Hamilton and Boone)- Produced approximately five stories each week, including in-depth content with up to six diverse sources - Cultivated and maintained source relationships with residents and officials across public and private sectors- Ranked “excellent” by Metrics for News for attaining 955k page views and 37k social interactions in 21 months- Researched and organized emerging data sets… Show more - Covered seven municipalities and countless businesses across a tri-county area (Marion, Hamilton and Boone)- Produced approximately five stories each week, including in-depth content with up to six diverse sources - Cultivated and maintained source relationships with residents and officials across public and private sectors- Ranked “excellent” by Metrics for News for attaining 955k page views and 37k social interactions in 21 months- Researched and organized emerging data sets to support weekly print pieces with relevant infographics- Maintained the business journal’s most-read blog while representing the brand on podcasts and social media- Wrote across a variety of disciplines and voices to produce regional, real estate, retail and restaurant newsletters- Worked flexible hours to anticipate breaking news and publish content on an immediate deadline Show less

- Added breaking and ongoing police coverage to previous duties without disruption- Reformed the way jail bookings were reported to ensure fairness and accountability for the innocent

- Interpreted complex government, financial and tech concepts for improved reader comprehension- Conceptualized and pitched content for both individual and team projects- Balanced watchdog investigations with daily breaking news stories to meet daily deadlines- Expanded audience by introducing streaming video and live updates across multiple social media platforms- Identified and pursued emerging stories through social and official channels- Reviewed emails, court records… Show more - Interpreted complex government, financial and tech concepts for improved reader comprehension- Conceptualized and pitched content for both individual and team projects- Balanced watchdog investigations with daily breaking news stories to meet daily deadlines- Expanded audience by introducing streaming video and live updates across multiple social media platforms- Identified and pursued emerging stories through social and official channels- Reviewed emails, court records and other public records to draw meaningful conclusions Show less

- Produced weekly features on area businesses and industry trends- Re-imagined reader Q&A column as a daily WordPress blog to solve real-life mysteries- Cultivated beginner video production skills through close collaboration with digital editors

- Delivered quality customer service based on a familiarity with fundamental and emerging industry insights about books, movies, and music- Operated cash register, sorted and shelved merchandise, and audited inventory

- Reported, wrote and edited features highlighting wildlife in southern Indiana- Rendered illustrations for multiple pieces, including a large reconstruction of historic landmarks representing New Harmony, IN

- Cultivated a welcoming retail environment by proactively engaging with customers, creating localized displays, and attending to the store's overall tidiness- Provided excellent customer service through informed and enthusiastic interactions- Leveraged key campaigns (including "Our Monthly Picks", memberships, and pre-orders) to hand-sell products- Demonstrated Barnes and Noble's new e-reader technology (Nook) to generate customer interest and promote adoption- Assisted with… Show more - Cultivated a welcoming retail environment by proactively engaging with customers, creating localized displays, and attending to the store's overall tidiness- Provided excellent customer service through informed and enthusiastic interactions- Leveraged key campaigns (including "Our Monthly Picks", memberships, and pre-orders) to hand-sell products- Demonstrated Barnes and Noble's new e-reader technology (Nook) to generate customer interest and promote adoption- Assisted with events and community outreach Show less