Kurt Dahl Email and Phone Number

Contracting engagements supporting business and product development, product and project management, ERP integration and management, and business process mapping and documentation.Engagement - TCF Financial Corporation (Dec-2015 to present): TCF is a $21 billion 300-branch national bank holding company providing retail, business, and commercial financial services across the country. Responsibilities include:- Successfully completed Customer Experience initiative to diagram, verbally document, and prioritize (for development) all customer-touching business processes supporting the retail product set; engaged 85 subject matter experts covering over 100 processes (2015-16- Project management and business sponsor roles supporting solution design and change management activities in support of two releases of a successful Oracle Procurement ERP implementation (2016-19)Engagement - Wells Fargo (2014 to Nov-2015): Wells Fargo & Company is a multinational banking and financial services holding company headquartered in San Francisco. In terms of assets, it is the fourth largest bank in the United States. Engagement accountability includes:- Product Management support within the Business Deposits market segment- Account profitability/risk analysis and risk reduction project management- Project Management support for customer product migrations and new product roll-out- Customer re-pricing- Customer identification and profile analysis.Engagement - TCF Bank (2013 to 2014): Engagement accountability included:- User story design/approval/IT collaboration for checking account functionality enhancements- Research and document terminology inconsistencies across all public (forms, web, etc.)and internal channels- Business line Solution Design documentation for strategic deposit product initiative- Set up and partial implementation of seven new deposit products- Product Release Project Plan creation for enterprise-wide strategic product suite.

Manage internal and external enterprise product releases. Define the process, develop release tools, ensure cross-functional support, and deploy and manage releases that meet expectations for quality, thoroughness, and timeliness.

Managed general payables and utilities payment products prior to and after the spin-off of PowerTrack from U.S. Bank. Managed product standards; created and executed annual business plans (P&L); identified and rolled out new product and service requirements; key liaison to sponsor bank customers in support of sales to their end customers.

Researched market requirements for the utilities payment product. Documented target market and created all sales, implementation, and support tools. Product rolled out to large market sales channel. Provided ongoing product support.Researched market requirements for a streamline "down market" freight payment product. documented the target market; created all sales and support tools, including product standards, standard proposal and presentation, service agreement, and implementation tools. Rolled out to multiple sales channels.

Managed successful implementation of an enterprise CRM application that encompassed all stages of the customer relationship life cycle, including prospecting, sales, contract negotiation, implementation, and ongoing relationship management. Responsibility for 600 end users in PowerTrack and Corporate Payment Systems. Collaborated with other business lines to grow the user base across U.S. Bank.

Managed all sales support, sales operations, and business administration and support services for the first and most successful travel and purchasing bankcard issuer. Personally published or directed production of over 750 requests for proposals (RFPs); supported client negotiations through staff of two paralegals; supervised program pricing and rebate proposals for prospective and renewing clients; supervised incentive plan administration for 20 sales and relationship management reps.

Managed RFP and proposal production, deal pricing, and incentive plan design and administration for the Corporate Payment Systems (CPS) unit within U.S. Bank (fka First Bank System).

Temporary to permanent position.

Direct sales of wellness programs to large corporations.

Progressively successful sales, sales management, and business development positions for two national HMO development firms (Share Development Corporation acquired by United Healthcare Corporation). Designed and administered incentive compensation for for 115 direct sales reps. Managed 20 person direct and 80 person indirect sales staff for Share Health Plan of Illinois. Supervised sales and marketing due diligence in support of start up of HMOs in Colorado and Texas. Opened first regional office.

Radio announcing and advertising sales; studio production (promo and news); sports play-by-play; on-location broadcasts; talk show host and current events interviews.