Kurt Eichler Email & Phone Number

Charlotte, North Carolina

Charlotte, North Carolina Area

Oversee the SharePoint Server infrastructure, user access and application deployment – taking the lead role in implementing SharePoint across the organization. Support the installation, configuration, security, operation, and maintenance of all servers, equipment, and software related to SharePoint infrastructureDevelop, configure and maintain document libraries, enterprise lists and site collections. Perform typical system administrative activities such as site creation, user training, backup, restore and issue resolution.Coordinate with divisions in standardizing and optimizing the way data/information is stores and retrieved.Work with IT PMs and BAs to design and develop solutions to address business needs and opportunities, and propose changes that would make the SharePoint environment a more effective solution.Maintain and administer Microsoft SharePoint Portal Server, including daily monitoring, troubleshooting and performance analysis; as well as perform as the SharePoint Subject Matter Expert. Provide technical guidance to the team in the technologies related to the development and support of an Enterprise SharePoint environment (understanding relationship with active directory, SQL, IIS,etc)Help establish and enforce environment best practices and guidelines to ensure the environment performs efficiently and effectively for the businessInterpret a customer’s description of a problem and determines possible solutions.Create and maintain detailed documentation on procedures for all applications. Provide inputs on build vs. buy decisions, hosting decisions etc.Help implement strategic vision for SharePoint by providing a portfolio roadmap, architecture plan, and assist in the execution.Understanding SharePoint governance strategies and how to implement themProvide senior level leadership to the team

Charlotte, North Carolina Area

SharePoint AdministratorProvide farm and site collection level administrative global support for 3 farmsMigrate SharePoint 2007 to 2010Migrate SharePoint 2010 to 2013Build new, multi-server SharePoint farms as neededInteract with front-end users and internal IT usersCreate SharePoint training material as requiredGlobal Intranet AdministratorProvide global support for various versions of EpiServerServe as an editor and administrator

Tampa/St. Petersburg, Florida Area

In addition to the Systems Engineer responsibilities, I served as a technical escalation point of contact Provided training for new employees and jobsite mobilizations Performed technical interviews and assist with in-person interviews for potential candidates Audited Subject Matter Expert documentationMonitored jobsite records and Epicor ITSM cases for accuracyDirectly provided remote and on-site support for Alexandria, VA OfficeServed as lead coordinator for SharePoint transitionRegional Coordinator for Symantec Enterprise Vault migrationBackup Image Administrator

Tampa/St. Petersburg, Florida Area

Mobilized and demobilized jobsites while acting in a project management roleOrdered, configured and deployed computer and network equipmentProvided remote and on-site support to jobsites for duration of the projectDirectly provided remote and on-site support for Tampa, FL and Dania Beach, FL Offices

Tampa/St. Petersburg, Florida Area

Provided desktop computer support to the Provost, faculty and staffCreated and implemented new computer images using GhostResponded to inquiries regarding hardware, software, peripherals and networkingResolved minor networking issues

Provided 2nd level technical support via the telephone for Ernst & YoungAssisted customers with the knowledge of over 250 applications, including Auditors WorkStation and tax related issuesTrained new and current technical support staff in Ernst & Young Online (portal) Served as duplicate call auditor to limit unnecessary back-charges to the department by Ernst & Young

Bachelor, Information Systems

Associate Of Arts (A.A.), Business Administration And Management, General