Kurt J. Brown Email & Phone Number

Grand Rapids, Michigan, United States

Sales:• Develop a deep understanding of YOY sales performance and current market conditions • Build a plan and countermeasures to ensure achievement of sales budget• Participate in developing branch and individual sales representatives’ sales budgets• Gain deep understanding of market served to build tailored action plan along with community engagement to drive awareness of SAT service offerings and new customer sales opportunities• Monitor selling price and hourly returns… Show more Sales:• Develop a deep understanding of YOY sales performance and current market conditions • Build a plan and countermeasures to ensure achievement of sales budget• Participate in developing branch and individual sales representatives’ sales budgets• Gain deep understanding of market served to build tailored action plan along with community engagement to drive awareness of SAT service offerings and new customer sales opportunities• Monitor selling price and hourly returns driving total productivity• Coach the sales team on how to generate leads and pro-actively develop new customers• Coach and drive Arborist prospecting to elevate lead generation and ensure active hunting in markets served as well as participating in ride alongs to observe and coach.• Leverage Sigma Sales dashboards to highlight KPI trending with Sales team• Initiate process improvement sessions and monitor complianceOperations:• Responsible for Profitability of the branch location and deep understanding of P&L financial statements.• Drive and Lead Monthly Operating Review discussions, building countermeasures to ensure month to month progress on KPIs.• Assist with field supervision of crews and coordinate training support through SLD’s• Monitor and ensure compliance of all safety & quality standards• Strong utilization of Daily Management, inclusive of S-Q-D-C-G KPI drivers• Monitor crew productivity to ensure goals and targets are being met on a daily, weekly, monthly, and seasonal basis• Ensure all areas of operations are properly staffed, trained and performing to expectations• Manage fleet and equipment repair and maintenanceEmployee Relations & Administration:• Recruit, select, train, develop, coach and assess direct reports, and ensure the same for the direct reports of others.• Coordinate training to ensure all field personnel are properly trained, licensed, etc.• Perform timely employee performance evaluations Show less

Greater Grand Rapids, Michigan Area

• Expand Company’s presence in the industry/market share, establish supplier relations, increase GP$, and provide excellence in all areas of customer service• Provide custom tailored packaging solutions, Shipping Supplies, PPE, & Equipment• Create & present proposals to decision makers, business owners, presidents, purchasing, engineers, and maintenance contacts• Responsible for the State of Michigan• 80/20 Travel

Kalamazoo, Michigan, United States

- Director of Sales; Facility Products & Services- $30+ Million in Gross Sales- Oversee (6) Branch locations- Oversee (43) Route Service Professionals- Oversee Warehouse Operations & Team Members- Oversee Facilities Service Coordinator- Work cross functionally with President, VP, Director of Customer Service, Regional Service Director’s, District Service Managers, Route Managers, Sales, and Marketing- Create Company Division goals, clearly communicate initiatives… Show more - Director of Sales; Facility Products & Services- $30+ Million in Gross Sales- Oversee (6) Branch locations- Oversee (43) Route Service Professionals- Oversee Warehouse Operations & Team Members- Oversee Facilities Service Coordinator- Work cross functionally with President, VP, Director of Customer Service, Regional Service Director’s, District Service Managers, Route Managers, Sales, and Marketing- Create Company Division goals, clearly communicate initiatives, execute, measure, and report to Ownership- Increase Sales & Gross Profit YOY- Increase Penetration Rates/Market Share- Develop Go-to-Market strategy’s, marketing campaigns, and promotions- Responsible for company product offerings, supplier relationships, purchasing, inventory control, and setting book pricing- Perform Audits- Over 7,000 clientsAccomplishments:**1st Year, 2022 - Increased Sales Revenue 33%**2nd Year, 2023 - Increased Sales Revenue 29% Show less

Grand Rapids, Michigan, United States

• Leadership Board Team Member• Direct Report to President of KSS Enterprises• In Charge of Developing Company’s Packaging Sales Division• Oversee 32 Sales Consultants for all Packaging Sales Opportunities Covering Michigan & Northern Indiana• Mentor, Train, Goal Setting, and Perform weekly ride-a long’s• Source & Establish Supplier Relationships, Negotiate Cost• Responsible for Own Book of Business - Personal Sales - Brought on $1.5 Million of New Business/Sales in… Show more • Leadership Board Team Member• Direct Report to President of KSS Enterprises• In Charge of Developing Company’s Packaging Sales Division• Oversee 32 Sales Consultants for all Packaging Sales Opportunities Covering Michigan & Northern Indiana• Mentor, Train, Goal Setting, and Perform weekly ride-a long’s• Source & Establish Supplier Relationships, Negotiate Cost• Responsible for Own Book of Business - Personal Sales - Brought on $1.5 Million of New Business/Sales in First 10 months with company Show less

Territory Covered: Mi & Northern In

• Personally responsible for Sales covering Michigan & Northern Indiana - Proactively calling on existing accounts, prospecting, business development (travel 80/20), and providing exceptional customer service• Perform Presentations of products & services while providing solutions and added value, create vendor managed inventories, find cost savings through cross selling and consolidation, prepare quotes, and negotiate pricing contracts with clients and suppliers• Enter projects/data… Show more • Personally responsible for Sales covering Michigan & Northern Indiana - Proactively calling on existing accounts, prospecting, business development (travel 80/20), and providing exceptional customer service• Perform Presentations of products & services while providing solutions and added value, create vendor managed inventories, find cost savings through cross selling and consolidation, prepare quotes, and negotiate pricing contracts with clients and suppliers• Enter projects/data into CRM/Sales-i software system, utilize tools and reports to analyze business trends and forecast• Work with division specialists and vendor reps to sell our entire product lines; Custom Packaging, Food Packaging, Safety (PPE), Janitorial/Sanitary, and Equipment• Work closely with internal customer service representatives who process customer orders and assist in handling their service needs• Sales - Increased GP$ 17% on average, year over year Show less

Territory Covered: Mi, Oh, In, & Il.

• Personally responsible for Sales covering MI, OH, IN, & IL.• Inside Sales Team Leader of 16 Sales Representatives• Manage a portfolio of local and regional accounts, maintain account development and provide cost-effective solutions to meet targeted account needs• Monitor shipping activity and growth related to portfolio and identify accounts that have the potential to increase Holland's business• Work cross-functionally across pricing, revenue management, and all sales groups… Show more • Personally responsible for Sales covering MI, OH, IN, & IL.• Inside Sales Team Leader of 16 Sales Representatives• Manage a portfolio of local and regional accounts, maintain account development and provide cost-effective solutions to meet targeted account needs• Monitor shipping activity and growth related to portfolio and identify accounts that have the potential to increase Holland's business• Work cross-functionally across pricing, revenue management, and all sales groups to provide the best solutions for targeted accounts by acting as a liaison. Expedite credit applications/CMF establishments and pricing applications• Sales - Increased Personal Territory Sales from $1.3M to $3.5M in three years Show less

Cascade, Michigan

• Meet with prospects and existing clientele, analyze customer needs, develop solutions, create proposals, and demonstrate product solutions• Responsible for successful project launches and “own” project milestones, due dates, and budgets• Personally responsible for maintaining all projects, promotions, requests, and daily maintenance for a $40 million e-commerce retail website, Vera Bradley

Business Administration And Management, General

Education record

Ciw - Certified Internet Webmaster, Information Technology

• Certifications - Word, Excel, PowerPoint, XP, Web Development, E-Business, E-Commerce, Web Publishing/Office, I-Net+