Director Of Managed Services
CurrentAs the Director of Managed Services at Simplex-IT, I oversee IT services and solutions for diverse clients, including those in finance, insurance, municipalities, and manufacturing. Leveraging quarterly IT business reviews, I scope, quote, and implement solutions that align with employee workflows, company budgets, and expectations. My leadership extends to the Service Department, encompassing the Service Desk and Professional Services teams, ensuring excellence in solution implementation and support. Additionally, I foster strong client and vendor relationships to drive business success.