Kurt Linden Email and Phone Number

Looking for a reputable company with good benefits to spend my next 20 years with. My promise is to always work hard while balancing the interests of customers, my coworkers and the company overall

At ICD I am responsible for all aspects of residential apartment renovation projects. These responsibilities include, but are not limited to: Demolition, replacement of fixtures, replacement of trim and molding, removal and installation of all appliances, replacement and plumbing of sinks/toilets/bathtubs & shower fixtures, framing, drywall installation, electrical upgrades, water heater replacement, wall patching, texture and painting. I am proficient painting with commercial sprayer, roller and/or brush. I perform my own plumbing and electrical work as well. I manage my own tool supply including more than 20 power tools and a full arsenal of hand tools. I maintain and use my own paint sprayer, air compressor and nail guns. I am excellent at sourcing necessary tools and materials for any job. I put love, pride and care into everything that I do. I hope that I get the chance to improve your home someday as well!

My team consists of the utmost consumer relations subject matter experts at Starbucks. We oversee the Starbucks customer call centers and manage executive care functions. Manage high visibility public affairs and media events. We are empowered to act as the voice of Starbucks in complex and high visibility situations. Skilled consultants to Starbucks field leaders and business organizations across the brand. Providing talking points and next steps for any situation involving the Starbucks brand.

Serving the executive offices with passion. Specializing in executive, partner and customer communications. Creating solutions for complex issues across Starbucks and her brands.

Supports field leaders with advisement regarding escalated customer issues such as; perceived discrimination, security concerns, injury liability, property damage liability, expulsion, law enforcement requests and any other escalated issue in which a field leader may need consultation with.Acts as executive support for escalated customer issues of all brands (Starbucks, SBC, Tazo, Teavana etc.). Researches customer issues at individual and systemic levels, provides resolution, and attempts recovery.Subject matter expert to the Customer Contact Center.Initiates quality investigative leads for the security team, based on identification of potential loss issues requiring action. Assists in development of specialized reporting and queries to identify partner theft and customer fraud.Facilitates world class customer service outreach via social media (Facebook and Twitter). Maintains a high standard in all communication with customers, third party administrators, and internal groups; marketing, legal, and communication teams.Investigates claims, such as in-store injuries, theft, liability, medical claims, and property damage, to determine coverage and whether benefits are due and provides results of investigation to internal Risk Financials group and legal.Manages multiple e-mail accounts containing requests from internal business units for customer case information for the purpose of litigation or investigation.Establishes processes, procedures, and policies for internal teams and the Customer Contact Center.Works with various business units to consult on products or programs that may impact the customer experience in order to minimize customer contacts.Supports department training program and conducts training when necessary.Identifies and reports technical issues to the Help Desk and works with web teams to resolve customer facing issues.

Retail Partner

Assisted CEO Steve Dalton in running day to day operations for local non-profit company. This includes but is not limited to: Wrote reports and correspondence from dictation and handwritten notes.Planned meetings and prepared conference rooms.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and screened a high volume of internal and external communications, including email and mail.

Operations Manager. Selling Bids, Truck driving, Customer Service, and Job management.

In this role I acted as the Finish Carpenter on the 50th Boy team. We specialized in buying, renovating and selling residential homes and properties. My duties and responsibilities included: Demolition, landscaping, trim & molding, painting, caulking, patching and many other tasks.

Maintained all accounts on my route as well as created new sales. I won several sales awards while employed at Auto-Chlor.

Kurt Linden spent his first year with Starbucks as a barista at the Seattle Center store. The next 2 years where spent as a shift supervisor at the West Lake Center store. Kurt Received the partner of the quarter award for excellence in retail performance during the third quarter of 2000.