Customer Integration Manager
Current• Responsible for the development, submission, coordination, communication and tracking of projects for accounts identified as requiring special attention based on the complexity of their EDI message suites• Work with account managers, branch operations, customers, executive management, and EDI agile development teams to clearly define requirements for EDI projects to be submitted to the work queue• Initial contact to troubleshoot technical issues on over 100 EDI translations to determine the root cause and identify whether changes need to be made to the code