Kurt Murray Email & Phone Number

Dearborn, Michigan, Us

Senior Technical Manager responsible for a team of architects who are leading the Retail Identity Strategy for Ford Motor Company as well as Subscription, Loyalty and Third Party Data Consumption services.

Dearborn, Michigan, Us

Lead delivery of 300+ application transformations to cloud based technologies and new data centersLead implementation of China security law compliance, including data center expansion and application migrationDirect IT delivery for Brazil and Argentina, providing IT capabilities for financial products in these marketsManage IT service desks in USA, Canada, UK, Germany, Brazil and Argentina using various sourcing modelsManage IT assets globally spanning 50,000+ devices, 60+ locations and 10 business unitsEngage with SVPs to develop the Ford Motor data center of the future strategy, establishing new capabilities including: infrastructure as code, software defined data center, container, storage, network and infrastructure as a serviceLed delivery of data center consolidation from Spain to the US

• Led technical delivery of IT platforms for launching Lincoln brand in China across all business unitso Guided technical decisions and established governance on 50+ projects that spanned 3 continents and 130 team memberso Established operational readiness guidelines ensuring minimal post launch failures• Spearheaded key technical decisions around partnerships with mobility service providers in Asia Pacific (China, India and Australia)o Led negotiations considering eDaijia, Didi, WeChat and other major technology providerso Designed IT architecture for unique market requirements for FordPass and LincolnWay apps as well as the connected vehicle transportation operating system in Asia Pacific

Dearborn, Michigan, Us

Established a cloud strategy utilizing Microsoft Azure and set a direction for an internal cloud platform Developed a hosting strategy that defined the criteria for determining where applications should be hostedRedesigned IT architecture processes and standards, delivering new tools, templates and guidelines reducing overall time required to complete reviews by 40%

Delivered a program to outsource a team of 100+ network and server support resources to a third party supplier in the Philippines from India (supporting 150,000+ devices globally, 13,000+ incidents and 7000+ requests per month¬¬¬)Led multiple programs to migrate services from North America to India with YOY savings of $15M+Led project for globalization of support processes enabling a move towards a service desk model

Dearborn, Michigan, Us

Designed and implemented a solution supporting 700+ applications across multiple business domainsLed delivery of monitoring automation program to 2300 servers globally reducing mean time to resolution by 75%Envisioned and implemented an operating model utilizing resources in India and North America supporting 10,000+ requests and incidents per month with 15 resourcesLed architecture design teams, developing and recommending solutions for diverse J2EE applicationsLed project management for successful cross-functional insourcing of over 300 web applications and servers

Us

Progressively responsible position first as a unix/linux administrator, then WebSphere admin, and eventually technical team leader.• WebSphere Application Server Level 3 Operational support• Designed and implemented infrastructure solution for a shared J2EE environment supporting 225 + applications including Intranet, B2B and B2C sites.• Managed two diverse operational teams, with as many as 15 direct reports.• Developed Global WebSphere operational support model, supporting an environment consisting of 200 + installations of WebSphere Application Server 5.0.x.• Designed and launched an automated WebSphere Deployment Framework utilizing JACL and PERL allowing for 1500+ deployments per month.• Lead a team of 8 WAS infrastructure technicians providing 99.95% uptime for all Ford North American WAS applications.• Lead Architecture Design teams, developing and recommending solutions for diverse J2EE applications, from simple “single sign on” applications to build and price your car apps (i.e. www.buildyourlincolnmercury.com; www.fordvehicles.com)• Managed major migrations from WAS 3.5 to 4.0 (30 Apps), then WAS 4.0 to 5.0.2 (70 apps), and WAS 5.0.2 to WAS 6.1 (200 + apps).• Responsible for annual budget of 1 million dollars, developing cost models, forecasting and auditing.• Took part in security and controls creation for WAS environments in compliance with Sarbanes-Oxley requirements.• Led project management for successful cross-functional in sourcing of over 300 web applications and servers.• Conceptualized, created, and implemented IT Infrastructure Library (ITIL) –based Problem Management team, resolving complex issues and recommending preventions.

Detroit, Mi, Us

Unix system administrator and security compliance