Sales Operations Manager
CurrentDevelop and implement systems and operational improvements to enhance efficiency and effectiveness of e-commerce operationsAnalyze and report on all performance metrics from the storefront through order management and fulfillmentManage multiple vendors and perform routine audits on service level agreementsIdentify opportunities and implement optimizations that drive conversion and improve operationsEffectively manage complex work streams to deliver against aggressive timelinesCultivate strong relationships with cross functional teams and North American partnersBrainstorm and collaborate with distribution partners on the development and marketing of new productsManage an accurate monthly demand forecast across all transactional marketsNegotiate pricing with various vendors to improve profits and servicesSocial media marketing to help promote and expand the company’s online presenceAnalyze business trends and develop new strategies on a regular basisManage day to day sales and operations communication with AmazonHelp lead the commercialization of all online items to ensure a successful product launchPre-empt urgent issues by effectively aligning and communicating key activities and milestones