• Manage multiple projects tracking revenue, utilization, and bill rate objectives.• Develop proposals for IT projects for our existing customers in the SMB and non-profit markets.• Contribute to projects as a billable resource.• Mentor, guide, and develop team members and customers to deliver a wide variety of projects.• Liaise with customer stakeholders to gather technology requirements and act as a solution consultant.

I built strategic partnerships with Operations and IT leaders, gaining deep process insights to identify and drive demand for key initiatives. I promoted the adoption of IT projects by fostering shared ownership and engaging essential stakeholders for effective execution. I led cross-functional teams through the entire lifecycle of new initiatives, from conception to defining scope and securing budget approval. I also streamlined organizational processes to improve efficiency and meet evolving business demands.My key accomplishments include:• Championed new project that streamlined cross-departmental communication and improved project turnaround times.• Developed ServiceNow dashboard that became a key tool for incident trend analysis, enhancing operational decision-making.

I managed the installation of interactive sales center technology, ensuring smooth networking and internet connectivity for new communities. My responsibilities included provisioning and distributing computers, laptops, tablets, and mobile phones to associates, crucially supporting the onboarding process by ordering and configuring devices with role-specific software and access. I served as the main contact for escalated technical support, offering hands-on assistance and remote troubleshooting. Additionally, I implemented and enforced strict standards and policies outlined by management to ensure optimal system performance and security.My key accomplishments include:• Spearheaded development and implementation of streamlined procedure for upgrading computers to Windows 10, resulting in labor savings of 4 hours per device across company.• Oversaw seamless replacement of 150 outdated computers, ensuring uninterrupted daily operations and enhancing staff productivity.• Maintained precise asset records for computing equipment serving nearly 300 associates and over 90 remote sites, ensuring efficient inventory management.• Provided strategic guidance to executive leadership on technology enhancements, leading to surpassing corporate sales goals and enhancing sales agent satisfaction.• Devised and executed innovative asset tracking procedure for 300 associates and 90 remote sites, reducing equipment misplacement and cutting new equipment spending by over 20%.

I specialized in coordinating and overseeing the technology aspects of office relocations due to mergers at the divisional level, ensuring a smooth transition of IT infrastructure. This included installing and configuring server equipment to enhance network capabilities, improving system performance and reliability. I offered extensive technical support to clients, promptly resolving issues and implementing solutions to keep operations running smoothly. I also evaluated new technologies and introduced innovative solutions to meet changing client needs while adhering to industry standards.My key accomplishments include:• Spearheaded division-wide computer replacement initiative and multiple process improvements, enhancing operational efficiency.• Led computer skills training classes in collaboration with New Horizons Learning Center, empowering staff with essential technological competencies.• Implemented and managed electronic purchase order system for Accounting Department, conducting on-site training for end users across multiple divisions.

*Managed architectural construction documents for multiple concurrent communities from contract initiation through municipal approval and community construction to closeout and project closure.*Analyzed and provided timely and effective solutions for architectural plan issues from the jobsite during construction as well as during municipal review related to code compliance.*Initiated and reviewed proposals and contracts and verified completeness upon delivery.*Oversaw and managed architectural accuracy for more than a dozen projects simultaneously.*Began plan change process for all plans and follows through to department head approval and distribution to external vendors.*Developed and managed departmental CAD and electronic file organizational standards for increased construction document accuracy and decreased project completion work time.*Implemented and directed a Buzzsaw document sharing program for over 200 employees as well as over 200 outside vendors.*Executed Buzzsaw program training for over 40 construction managers and sales counselors. *C.A.R.E. Award, Standard Pacific Homes Jul 2009

Transporting precious cargo (the kids) weekly to wherever they need to go within the hospital campus while putting a smile on their face and their parents at ease. More than 320 hours logged making kids' trip to the hospital easier. Heartsaver CPR certified though the American Heart Association.

Coordinated architectural projects with engineer, truss manufacturer, and other subcontractors, field meetings with framers and superintendents, organized, submitted and corrected plan check packages for municipalities, assisted Utah and Southern Colorado divisions on location with architectural needs, including framing walks, plan approval through building departments, and subcontractor meetings.Assembled submittal packages for architectural approval, verified structural and truss engineering accuracy with architectural drawings, and verified integrity of cabinet layouts.Colorado Regional Architecture Department Employee of the Month, January 2003