Kurt Metzger Email & Phone Number

Ukarumpa, Ehp Papua New Guinea

What I do with SIL PNG:• Direct the operations of four sub-divisions (Network Services, Telephony, Helpdesk and Software Development) and three division supervisors.• Develop and implement policies and procedures related to network hardware and software acquisition, use, support, security, and backup. • Negotiate contracts and coordinate activities with hardware, software, telecommunications, support, and training vendors. • Develop and communicate standards for use, operations, and security of network, personal computers, and data. • Develop and implement disaster recovery procedures. • Design, specify, assemble, configure, install, upgrade and maintain network hardware, software, information and telecommunications services such as: computers, tablets, phones, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, printing and directory structures, rights, security, files services and permissions and internet services. • Perform network troubleshooting to isolate and diagnose common network problems. • Collect and analyze network and memory utilization data. • Establish and maintain network users, user environments, directories, and security for networks. • Provide users with network technical support by responding to their needs and questions concerning their access to resources on the network and the operation of various software programs. • Train users on software and equipment usage. • Communicate with other departments to report and resolve software, hardware, and operations problems. • Consult with department managers to develop system solutions consistent with organizational objectives. • Research and evaluate new technologies.

Fort Worth, Tx

Engineering project manager for more than 1,200 jobs working at Ace World Companies. Responsibilities included: reviewing customer specifications and order acknowledgements for consistency; working quickly and efficiently with little or no supervision on engineering and design intensive projects; determining appropriate design criteria using specifications and industry standards; structural and mechanical layout and engineering of design; producing design drawings and technical documentation for the production of equipment; troubleshooting engineering and equipment issues; entering and configuring data in the company manufacturing/database software; specifying and requisitioning major components; communicating effectively in verbal and written form with customers, vendors, management, sales, other engineers and shop personnel; and working successfully with all parties involved.

Bs Engineering Mechanical Concentration, Engineering, Mathematics

Activities and Societies: AWS, SAE Mini-Baja Senior Design Project 1999, Intramural Sports, Penn 1, 3B, 1B

Education record