Recruited to strengthen and expand the business operations, including human operations, marketing, IT, safety, security, and financials for a construction general contracting and service management company. Created and implemented key operational programs within the company, such as organizational and project management software, marketing collateral, and employee wellness initiatives.

Recruited to strengthen and expand operations, including human operations, IT, safety, security, and financials for a general contracting and modular building company. Created and implemented key operational programs within the company, such as yearly review program and scoring system, career development structure and pathway for employees wanting to advance themselves within the organization, and employee wellness initiatives. Supported a team of 65 professionals as a member of the operations team. Developed and helped lead safety, security, and revenue-saving initiatives, such as monthly in person safety trainings, set up and monitor security and surveillance units, developed and maintained tool and asset tracking inventory. Planned, developed, and grew a company library of standard operational procedures.

Led a team of restaurateurs as their general manager, where I increased their overall sales, cut costs with inventory and forecasting improvements, and ensured guest satisfaction on Buca culinary concepts and celebratory dining experience, while also running four ghost kitchens within the location. Helped the N.E. regional director with corporate reporting and training as a training and development location for the region.

Promoted to develop operational activity – including operations, customer service, human resources, and IT - for Strategic Real Estate Coach, Inc. and Freeland Ventures, LLC, a new start-up within the parent company. Helped to build new company from scratch by creating operational infrastructure, establishing new facilities, and integrating technology. Led revenue-generating initiatives, such as events/expos.

Promoted to develop operations and ensure customer satisfaction for a real estate investing educational company that supplies digital products, courses, and coaching to thousands of students across the United States. I planned and helped launch new products as well as plan, setup, and implementation of live events for our students.

Recruted to develop and manage operations, including customer onboarding and satisfaction to our online, over the phone, and in person training, while helping students to excel in their course work and coaching. Helped to launched several online and brick and mortar companies by implementing IT, HR, and operational infrastructure.

Promoted to front of house trainer for the Northeastern, and Southeastern United States locations. Trained all management and staff at new store openings as well as at stores needing sales, operations, culture fixes. I was also given a home location in Pittsburgh, PA. as their general manager, where I increased their overall sales, cut costs with inventory and forecasting improvements, and ensured guest satisfaction on Buca culinary concepts and celebratory dining experience.