Vp Of Product
CurrentBuilt out a brand-new org (Fan-Based Marketing) within the company focused on building product to create more value for fans by presenting them with time-sensitive offers through the best communication channel (email, app push, web push, SMS) at the most opportune moments in their journey. Scaled up a Customer Data Platform (CDP) connecting to numerous in-house data sources to build complete fan profiles which were used to communicate these offers on behalf of multiple business units including Ticketmaster, Live Nation Concerts, Venues, Sponsorship and more.Led assessment, negotiation, and adoption of new SMS and web push partners to be used across the Live Nation organization. Built a scalable solution from the ground up to bring SMS capabilities for 120+ Live Nation venues across the United States.