Kurt Duncan Email & Phone Number

Glenview, Il, Us

Vernon Hills, Il, Us

Responsibilities include:- Management of IT's multi-million dollar cost centers - Leading 2020 IT cost optimization initiative- Directing a team of 13 resources to maintain best in class performance KPIs for: Hosting, Networking, Security, Compliance, B2B services, End User Support and Help Desk

Vernon Hills, Il, Us

Formed Business Process & Master Data Management organization, responsible for:- Continual optimization and transformation of core process streams, included prioritization of scope, resources, requirements definition, quality assurance / testing, post-implementation change management- Fostered the establishment of a formal Master Data Management organization, with initial focus on optimization of Material, Customer and Vendor data practices.

Vernon Hills, Il, Us

Program Director for SAP S4 HANA (1610) implementation, responsible for:- Multi-million dollar budget - Leadership for an extended team of +75 resources- Stakeholder alignment, including formal Sponsor and Steering Team meetings

Chicago, Il, Us

Program Director for Kraft’s Retail Sales Program. Focus of the program was to streamline sales planning and execution processes enabling sales representatives to allocate more time to customer focused activities. This solution provided sales leadership with more effective customer P&L and trade effectiveness insights. Responsibilities included: • Responsible for Business Case (+$29MM in OI contribution annually starting in 2017), +$25MM Budget, Vendor Management, SOW Negotiations, Executive Alignment (Sponsor/Steering Teams)• Successfully delivered the program with a team consisting of 100+ employees/contractors • First universal sales planning application for US & Canada regions, inclusive of revenue planning for Foodservice channel

Designated as IT Lead for Kraft’s Beverages Business Unit featuring the Refreshment Beverages and Coffee categories. Kraft’s Beverages BU was responsible for annual revenue of +$3B. • Business Unit Universal Portal: Engaged with VP of Strategy to define exhaustive content taxonomy, harmonized for all brands and functions, delivered via SharePoint 2010 Services platform. Deployed portal platform to accelerate content collaboration and archiving leading up to company split. Model adopted by all US business units, accelerating organizational onboarding and improved cross functional collaboration efficiency• Executive KPI Dashboard: Conceived process and design to digitize the integrated operational planning and management via a dashboard leveraging SAP BI and visualization tools, adopted as the standard for all other BUs and Walmart. • Divestiture: Drove all IT related Kraft/Mondelez split activities, inclusive of office transition from NY to Chicago

Assigned as IT Lead for Kraft’s North America Direct to Consumer channel, featuring the Gevalia & Tassimo brands.• Delivered complete business transition ($150MM in annual revenue) in 6 months, typical duration +12 months• Successfully converted over 10 million customer accounts (Order History, Account Information, Registered Credit Cards, etc.) maintaining data integrity, data security and PCI compliance • Managed team of four, remote direct reports