• Manage server, network, application, and PC projects.• Coordinate internal resources and third parties/vendors for execution of projects.• Ensure that all projects are delivered on-time, within scope, and within budget.• Ensure resource availability and allocation.• Develop detailed project plans to monitor and track progress.• Manage changes to the project scope, schedule, and costs.• Measure project performance using appropriate tools and techniques.• Report and escalate to stakeholders as needed.• Create and maintain appropriate project documentation.• Conduct project evaluations for review of successful completion.

• Manage obsolescence projects to decommission, or migrate infrastructure to current technology. • Organize and lead meetings with key project stakeholders.• Perform triage work to ensure accurate data is provided for project scope and correct team players are involved in planning and execution.• Develop and submit project plans to business leadership for approval.• Track all deliverables through online data forms and create master tracking projects in ServiceNow software.• Assign project tasks to required teams and manage progress to completion.• Work with business sites and required technical team for smooth transition for all server asset migrations, including all related infrastructure.

• Managed acquisition & integration projects for GE contract.• Initiated conversations with customers and led regular meetings with the entire integration team (Internal & External).• Developed and maintained project plans to track milestones and keep projects under budget.• Responsible for assembling technical teams and developing integration schedules.• Ensured that team members were communicating and executing the project deliverables throughout the lifecycle of the project.• Oversaw procurement of hardware and ensured adequate inventory was on hand to meet customer’s needs for project deadlines.• Worked with vendors to meet objectives and customers needs.• Provided weekly project status updates to management and customers.

• Handled daily computer replacements and data transfers for remote users.• Supported remote users in a level 2 technician role.• Provided integration support for acquisitions.• Assisted with implementation of PC life cycle replacement process and created SOP documentation.• Helped develop, maintain, and provide support for an access database to track computer replacements.

• Responsible for ordering and accurate processing of daily part orders for 13+ sites.• Monitored, assigned, and escalated server tickets to Compucom staffed technicians. Opened support cases directly with manufacturers for sites without dedicated server technicians.• Accountable for billing reports to submit for invoicing.• Conducted quarterly inventory reports for 13 U.S. sites.