Head Of Program And Change Management
CurrentHead of II Program and Change Management (Nov 2022-present)Seasoned leader with a track record of building high-performing, strategic teams from the ground up to drive transformative change and scale in financial services. Established and lead the Program and Change Management function, guiding the retail-direct division through critical initiatives that enhance growth, improve client satisfaction, and deliver expense savings.Key achievements: • Strategic Development: Created and activated the division’s long-term strategic roadmap, aligning business and regulatory priorities to drive measurable outcomes and strengthen our competitive position. • High-Impact Program Management: Directs regulatory and business development projects to ensure seamless execution and compliance, consistently delivering on-time and within scope for key strategic initiatives. • Team Leadership: Recruited, developed, and coached a skilled team of change management professionals who consistently exceed expectations and contribute to division-wide success.Head of Brokerage Service Strategy (April 2021-Nov 2022)