Kurt Gibbons Email & Phone Number

Jacksonville, Florida Area

Dublin Ohio

Operationally led cross functional teams from concept and design through test and recommend leading to the execution of the National launch ensuring operational compatibility and maximizing profit potential.Developed all documentation required for tests and National Launches ensuring successful training and implementation of new products.Analyzed Operational impact, providing results/recommendations to CEO and Senior Leadership on National launch decisions.• Operationally led the core business highest volume categories cross functionally • Developed over 1000 new training documents, from concept to national launch. Included in the documents are expectations for quality, accuracy, efficiency, service and regulatory compliance along with customer contact direction. • Market tested over 50 concepts, 27 of which proceeded to National implementation.• Chosen to facilitate the development of Operational training documents that more effectively communicated quality, accuracy, efficiency, service and regulatory compliance instructions along with customer contact expectations to the system.• Teamed with Engineering to develop new equipment that extended shelf life and reduced operational complexity.• Teamed with the Innovation department on a product cost cutting measure that saved the company $3.5 MM annually.• Led cross functional team that introduced two new products that generated at least 10% sales lift and record profits, securing the highest bonus received in years in 2014.• Facilitated training of field operators in all product specific procedures/processes via Webinars, conference calls and field visits to ensure consistent knowledge transfer in over 6000 restaurants.

Greater Salt Lake City Area

Managed daily operations of the district to achieve sales, profits, customer satisfaction and human resource management objectives. Ensured objectives were achieved while operating within all company guidelines and following ethical business practices.• Facilitated restaurant assessments, cause analysis, action planning, follow up and re-assessment. By following this process and driving sales growth, profit, restaurant operations and customer experience I received the Mountain Division Profit Excellence Award in 2003.• Successfully drove results in an under performing district to improved sales, profits and restaurant operations.

Provo, Utah Area

Managed daily operations and staff, including execution of Franchise/Company policies, procedures, programs and systems. Ensured compliance of all federal, state and local laws and ethical business practices. Created and maintained a “People Excellence” environment. Provided leadership, direction, training and development to 42 employees in the management training program.• Won the Sparkle award in 1992 for profit, sales growth, restaurant operations and customer experience. • Won Directors Choice Award for achieving top sales and profits while improving customer service and team building (Q2, 2001)

Provo, Utah Area

Managed daily operations and staff, including execution of Franchise/Company policies, procedures, programs and systems. Ensured compliance of all federal, state and local laws and ethical business practices. Hired and developed Shift Supervisors, Restaurant Managers and Crew Members. Created and maintained an environment and culture of engaged employees. Worked and communicated effectively with store team, including Restaurant Managers, Shift Supervisors and Crew Members.• Received the “2-Million Dollar Sales Award” annually (1989 - 2007)• Consistently ranked in top 10 for sales and profits annually

Computer Science

Computer Science/Electrical Engineering

Missions/Missionary Studies And Missiology

Activities and Societies: New Missionary Trainer after 3 months in the Mission Field Assistant to the President District LeaderServed.

Computer Science