Kurt Bright Email & Phone Number

Cairns, Queensland, Australia

As a Cabin Manager for Alliance Airlines (operating Qantas domestic flights and FIFO), I ensure passenger safety and service, liaise with flight deck and ground staff, maintain knowledge of emergency procedures and safety regulations, ensure timely onboard procedures, and contribute to a safe, comfortable flight experience through attention to detail and commitment to excellence.

Tampa, Florida, United States

As a travel professional, my responsibilities include conducting research, making reservations, and overseeing all aspects of travel arrangements. This encompasses air travel, cruises, and stays at all-inclusive hotels and resorts. I provide expert guidance to clients in regards to destinations, cultures, customs, weather, and activities to ensure a smooth and enjoyable experience. I am responsible for collecting payments and ensuring that all travel arrangements are properly booked. In the event of any issues, conflicts, complaints, cancellations, or refunds, I take prompt and appropriate action to resolve them. I also maintain regular communication with the headquarters of my employer and participate in corporate meetings as needed.

Canberra, Australian Capital Territory, Australia

As a Cabin Manager for Link Airways, I was responsible for the safety and service of all passengers, as well as liaison with flight deck and ground staff. My position required me to have a thorough understanding of emergency procedures, safety regulations, and service standards, which I consistently adhered to. I was responsible for ensuring that all onboard procedures were carried out in a timely and efficient manner. My role was essential in ensuring a safe and comfortable experience for all passengers, and my attention to detail and commitment to excellence helped to make every flight a success.

Bắc Giang, Bac Giang, Vietnam

As the curriculum developer for the English center, my responsibilities include the design and implementation of new educational programs. This includes the recruitment, training, and supervision of new ESL teachers. Additionally, I am responsible for delivering English instruction to students ranging in age from 3-16 years old, both in public and private schools. To facilitate effective learning, I create comprehensive course materials, including PowerPoint presentations, that address all aspects of the English language, both written and spoken.

Tampa, Florida, United States

As the Operations Supervisor for British Airways in Tampa, I am responsible for overseeing and managing the check-in, gate, and ticketing operations for the airline. This includes ensuring the timely departure of each flight and training new employees. I also handle employee scheduling, flight cancellations and rebooking and provide managerial level assistance to customers with inquiries. Additionally, I am responsible for ensuring that the service delivered meets company standards and customer satisfaction.

Canberra, Australian Capital Territory, Australia

As a Mobile Services Specialist for the Australian Defense Force, I am responsible for managing all special requests related to mobile phone and data services for military personnel. My role requires me to provide efficient and specialized support to ensure the needs of our members are met. Additionally, I provide technical support via phone and email for any mobile phone and data queries, troubleshooting any issues and providing solutions in a timely manner. My goal is to deliver exceptional service that meets and exceeds the expectations of our members.

Canberra, Australian Capital Territory, Australia

As an Executive Assistant to the Call Center Manager, I am responsible for providing high-level executive support and managing the executive calendar for the Manager of the Canberra call center. My role includes assisting the Manager with the day-to-day operations and management of the call center, including diary management and training new employees. Furthermore, I am responsible for monitoring the performance of operators calls, taking inbound telephone calls on behalf of AGL, and providing assistance to account holders with any enquiries they may have. I strive to ensure that the call center runs smoothly and efficiently, and that all communication with our customers is handled in a timely and professional manner.

Ship

As the Asst. Travel Concierge Manager, I am responsible for overseeing the day-to-day operations of the travel concierge team. This includes managing the accounting for the tour desk and ensuring that guests receive a high level of service in regard to shore excursion bookings, private shore activities, and disembarkation arrangements. Additionally, I am responsible for updating and creating presentations for the tour and travel information channel onboard the ship. My ultimate goal is to ensure that all guests have a memorable and enjoyable experience during their voyage by providing personalized and efficient service.

Bahrain

As an In-flight Chef and Cabin Supervisor for Airbus A340 & Airbus A330, I am responsible for ensuring the safety and emergency procedures, equipment/safety checks, and first aid on board are executed properly. Additionally, I am in charge of the service, food production, and presentation of the first-class cabin, delegating duties and managing the cabin crew. I work closely with catering suppliers to ensure that the highest quality products are being served to our customers. Furthermore, I conduct assurance audits to ensure that all safety, service and quality standards are met and exceeded. My ultimate goal is to provide a safe, comfortable and luxurious travel experience for our guests, and to ensure that the highest culinary standards are met for in-flight meals.

Sydney, New South Wales, Australia

As the supervisor of the Malaysia Airlines Loyalty department (Enrich) for Australia and New Zealand, I am responsible for overseeing the development and execution of advertising and marketing initiatives to promote the Enrich program. Additionally, I am responsible for training and updating all frontline airport staff in Australia and New Zealand with new product updates and ensuring that the quality of service provided by all reservation and service departments is of the highest standard. In order to ensure that our customers are well-informed, I also manage the updates of the Malaysia Airlines Australian website with new products, promotions, and marketing material. My goal is to ensure that the Enrich program is effectively promoted and that our customers receive exceptional service and support.

Sydney, New South Wales, Australia

As a Reservations Assistant, I am responsible for making airline bookings and providing telephone support for frequent flyer enquiries. Additionally, I assist with training new employees to ensure they have the necessary skills and knowledge to effectively support customers. My goal is to provide excellent customer service and ensure that all bookings are made accurately and efficiently. I strive to ensure that our customers have a smooth booking experience, and that any queries or concerns are addressed promptly and effectively.

Sydney, New South Wales, Australia

As a Guest Services Supervisor, I am responsible for overseeing and supervising the front desk team at our establishment. My main objective is to ensure that all guests' requests are promptly actioned with efficient, friendly, and outstanding service. To achieve this goal, I provide training to new employees to ensure they have the necessary skills and knowledge to effectively support guests. Additionally, I lead by example and set a high standard for customer service to ensure that guests have a positive experience at our establishment. I strive to ensure that all guests' needs are met and that their stay is as enjoyable and as comfortable as possible.

Double Bay, New South Wales, Australia

As a Guest Service Agent, I am responsible for providing guests with prompt, friendly and efficient service. My main duties include guest check-in and check-out, cashiering functions, concierge duties and reservations. I am dedicated to ensuring that guests' needs are met and that their stay is as enjoyable and comfortable as possible. My goal is to provide excellent customer service and ensure that guests receive a warm and welcoming experience at our establishment. I am committed to providing guests with the support they need to make their stay as comfortable and memorable as possible, and to make sure that the guest will return to our establishment in the future.

North Sydney, New South Wales, Australia

As an Apprentice Chef, I was responsible for the critical functions of food preparation and food service. My role required me to have a thorough understanding of food safety and sanitation, kitchen equipment usage, and food preparation techniques. I was responsible for the timely and efficient preparation of dishes, as well as for the presentation and service of food. I was also responsible for maintaining the cleanliness and organization of the kitchen, and for ensuring compliance with all food safety regulations. My attention to detail, my ability to work under pressure, and my commitment to excellence helped me to deliver high-quality dishes and exceptional food service. My role was essential in ensuring the satisfaction of customers and the success of the establishment. My apprenticeship as a chef helped me to develop the skills and knowledge required to work in a fast-paced kitchen environment, and it served as a strong foundation for my future careers.

Port Douglas, Queensland, Australia

As an Apprentice Chef, I had the privilege of working in one of the most well-renowned restaurants in Queensland. My role required me to be responsible for the critical functions of food preparation and food service.

Daintree, Queensland, Australia

In addition to my role as an Apprentice Chef, I also had the opportunity to work as a Breakfast Waiter, where I was responsible for providing excellent service to our guests. My strong communication skills and ability to work in a fast-paced environment enabled me to provide a high level of customer service. I was able to anticipate and meet the needs of our guests, and my attention to detail helped to ensure that every breakfast service was a success. This dual role provided me with a well-rounded understanding of the culinary industry and helped me to develop the skills and knowledge necessary to excel in my career.