Kurtis Kerr Email & Phone Number

Louisville, Kentucky, United States

• Responsible for development and implementation of reporting models as needed for review of branch operations.• Identify noncompliance issues related to branch operations policies and procedures and assist in developing resolutions for these issues.

Louisville, Kentucky Area

• Supervise the quality of work of the Service Technicians.• Review service orders for completeness and possible follow-up service calls.• Review and present service quotes to customers.• Supervise customer installations, ensuring correct process is followed.• Responsible for working with the sales force to ensure proper installation and design.• Responsible for ensuring proper training of service technicians in all required areas.• Install ADAs and assist in completion of other complex service jobs.• Provide technical assistance when needed.• Assist in regular and call back service calls as required.

Louisville, Kentucky Area

Acts as primary point of contact for sales customers throughout sales process, including leads and post-sales. Coordinates scheduling and calendar management for assigned sales representatives and completes post-call data management.

Louisville, Kentucky Area

• Be responsible for professionally representing Kaeser at all times • Acquire the knowledge and technical expertise necessary to design and sell our quality air systems • Call on end-customers in the territory to promote and sell air compressors and related equipment• Use a variety of Kaeser-provided sales tools • Reach and maintain sales goals

Louisville, Kentucky Area

• Schedule Service Technician time (routine preventative maintenance, installations and emergency repairs.) • Handle incoming customer calls relating to the service department. Troubleshoot and take parts/service orders • Be responsible for entering service contracts and service orders into SAP. • Maintain customer’s service filed within the Branch. • Be responsible for ensuring warehouse is in neat and orderly conditions • Be responsible for learning and applying SAP procedures

Louisville, Kentucky Area

• Perform all maintenance and service on compressed air systems for customers in the designated territory, including after-hours emergencies• Prepare all service orders, timesheets, and expense reports accurately, neatly and timely • Assist with evaluation of Kaeser products for warranty, rebuilding and maintenance purposes• Seek to acquire new service business, maintenance contracts and parts/accessory sales• Be responsible for the up-keep of all company issued tools used for servicing compressors and related items • Communicate with the Technical Department to find solutions for repair, installation, or service issues on compressor, blower and/or vacuum units

Greater St. Louis Area

• Handle incoming customer calls • Provide administrative support to branch personnel • Assist outside sales staff with quotations and customer presentations • Coordinate and follow up with all parts & service quotations • Be responsible for rental agreement creation, agreement maintenance, invoicing and closure. • Communicate and correspond with various departments in corporate headquartersAssist Service Technicians as needed in the field on installation or service calls.• Assist customers over the phone with research of parts information.• Be responsible for shipping/receiving of parts and equipment as needed. May be required to use forklift.• Assist with maintaining proper inventory of parts and equipment.• Deliver, install and pick-up of rental compressors.• Maintain, clean and organize the warehouse area• Answer overflow of service and inside sales calls. • Schedule Service Technician time (routine preventative maintenance, installations and emergency repairs.) • Handle incoming customer calls relating to the service department. Troubleshoot and take parts/service orders • Be responsible for entering service contracts and service orders into SAP. • Maintain customer’s service filed within the Branch. • Be responsible for ensuring warehouse is in neat and orderly conditions • Be responsible for learning and applying SAP procedures• Research and provide parts, pricing and availability of parts for service quotes • Follow-up with customers who have received service quotations • Handle shipping and receiving duties for branch• Manage returned warranty parts at the branch

Greater St. Louis Area

• Perform all maintenance and service on compressed air systems for customers in the designated territory, including after-hours emergencies• Prepare all service orders, timesheets, and expense reports accurately, neatly and timely • Assist with evaluation of Kaeser products for warranty, rebuilding and maintenance purposes• Seek to acquire new service business, maintenance contracts and parts/accessory sales• Be responsible for the up-keep of all company issued tools used for servicing compressors and related items • Communicate with the Technical Department to find solutions for repair, installation, or service issues on compressor, blower and/or vacuum units

Louisville, Kentucky Area

• Perform all maintenance and service on compressed air systems for customers in the designated territory, including after-hours emergencies• Prepare all service orders, timesheets, and expense reports accurately, neatly and timely • Assist with evaluation of Kaeser products for warranty, rebuilding and maintenance purposes• Seek to acquire new service business, maintenance contracts and parts/accessory sales• Be responsible for the up-keep of all company issued tools used for servicing compressors and related items • Communicate with the Technical Department to find solutions for repair, installation, or service issues on compressor, blower and/or vacuum units

Greater St. Louis Area

Responded to incoming text messages requesting information and answers to the customers questions.

Louisville, Kentucky Area

• Perform all maintenance and service on compressed air systems for customers in the designated territory, including after-hours emergencies• Prepare all service orders, timesheets, and expense reports accurately, neatly and timely • Seek to acquire new service business, maintenance contracts and parts/accessory sales• Be responsible for the up-keep of all company issued tools used for servicing compressors and related items

Louisville, Kentucky Area

Started out as a GSR and moved up to Asst. Store Manager after high school. Was responsible for weekly schedule, managing paperwork, ordering supplies and concessions, and conducting inventories among many things. I also took part in managing employees including hiring, training, and taking disciplinary actions as needed.

High School, General Studies

Activities and Societies: SkillsUSA/VICA

Education record

Accounting