Kurt Lauvstad work email
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Kurt Lauvstad personal email
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H&R Block Kansas City, MOTelecommunications Engineer• Hired to assist in the implementation and cut over to Avaya IP solution S8750 from Nortel CS1000 for the H&R Block call center.YRC Worldwide Overland Park, KSTelecommunications Analyst• Responsible for all aspects for remote customer management and vendor relationships for the customers. This entailed coordinating w/ voice service providers, on-site maintenance technicians, product vendors, and the remote users. American Century Investments Kansas City, MOSenior Telecom Specialist • Responsible for vendor relationship management including analyzing new products, upgrades, costs and risk potential.• Lead technician for development and implementation of Cisco VPN telecommuter technologies.• Strong technical role in evaluation, planning and implementation of a Cisco Communications Manager VOIP environment to replace the existing Avaya Call Manager TDM and VOIP systems.• Directly involved with the installation Avaya Call Manager IP voice systems including wiring, cabling, peripheral equipment, wire termination, trunk groups, hunt groups, and system features.Specialties: Cisco Unified Communications Manager v5, Nortel CS1000, Avaya Call Manager S8700, G3R, CMS, IP Softphone, Audix, Modular Messaging, ASA, Callmaster phone sets, IPC Turret phones, RouteIt call routing, 800# routing, routing trees, terminations Others: VoicePrint IP voice recording, Line Extenders, Polycom Video Conferencing equipment, MeetMe audio conferencing, Call Trac, Telemate Call Accounting System, trunking, and business lines. Software: Microsoft, Microsoft Office, Lotus Notes, Visio
Raymore Car Wash Llc
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OwnerRaymore Car Wash Llc May 2012 - Present117 N. Madison Raymore, Mo 64083
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OwnerCountry View Florist Llc Aug 2010 - PresentFrom IT to flowers..who'd a thunk it???? For all your floral needs, call me directly @ 1-800-625-4316.
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Independent ContractorH & R Block Sep 2009 - Mar 2010• I was engaged to assist in the implementation and cut over to Avaya IP solution S8750 from Nortel CS1000 for the H&R Block call center.• Program phones, agent ID’s, vdn’s, vectors etc for new Avaya system installation in Kansas City and over seas call centers.• Responsible for moves, adds, changes for analog, digital, and IP phone sets in the Nortel CS 1000 voice switch in Kansas City and Brockton, MA • Identified all DID’s and coordinated trunking cut over from Nortel to Avaya • Created all Modular Messaging voicemail boxes for stations, groups, distribution lists ect.• Documented and created databases for existing and future phone types, numbers, locations and ownership for both Nortel and Avaya systems.
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Telecommunications AnalystPaige Technologies, Llc Feb 2009 - Mar 2009Responsible for all aspects for remote customer management and vendor relationships for the customers. This entailed coordinating w/ voice service providers, on-site maintenance technicians, product vendors, and the remote users. Top tier support for remote customers including trouble evaluation, voice equipment maintenance and remote software support.Involved with the consolidation of over 1200 Yellow Transportation and Roadway facilities into less than 800 sites. This included scheduling voice services relocations and voice system deinstallations and installations. Voice systems ranged from Avaya S8700 IP systems to single line POTS lines at numerous locations.
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Senior Network SpecialistAmerican Century Investments Jan 2000 - Jan 2008Responsible for vendor relationship management including analyzing new products, upgrades, costs and risk potential.Lead technician for development and implementation of Cisco VPN telecommuter technologies.Strong technical role in evaluation, planning and implementation of a Cisco Communications Manager VOIP environment to replace the existing Avaya Call Manager TDM and VOIP systems.Implemented software upgrades and patches for S8700 server, IPSI and MedPro cards.Redesigned and implemented new RouteIt routing trees for over 160 800's to better facilitate emergency call routing. Added and removed terminations and RRN's as needed when 800#'s were either added or removed. Work w/ AT&T on ordering and canceling 800# services.Served as project lead for cost containment in the TDM environment which involved the consolidation of over 800 analogs ports to 300 and reduction of trunk ports by 150.Provided technical support for Avaya G3I, G3R, S8700, G650 and G350-LSS PBX and IT infrastructure in a corporate environment for 2500+ employees; Provided support for the Avaya Call Management System(CMS) in the form of creating vectors, vdn's, splits, skills, login ID's, EAS and LAISupported and maintained the Voice Print IP voice recording system using Active Voice for over 200 recorded lines.Seamlessly converted 2 Intuity Audix standalone systems to one, integrated Modular Messaging system.Administered the Avaya Meet Me Conferencing system company wide. -
Network AdministratorAmerican Century Investments Jan 1996 - Jan 2000Troubleshoot hardware, software and connectivity issues for Avaya Call Manager, Avaya Modular Messaging, UCC and Meet Me Conferencing.Supported remote access for 100+ telecommuters using analog and digital technologies.Senior technical support for development and implementation of the Avaya call center for the Disaster Recovery site.Installed and supported Lucent Technologies and Polycom video conference hardware including ISDN mux and T-1 transport..Supported and maintained the RouteIt software for direction and load balancing of over 120 800#'s.Responsible for daily functions of the Avaya G3 multi-mode PBX, Intuity Audix, CMS, and ACD functions. Including station programming, hunt groups, trunk groups, call routing and dial plan maintenance.
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Telecommunications TechnicianAmerican Century Investments Jan 1991 - Jan 1996Completed MACs, trouble reports and project tasks.Escalated issues as needed and maintained communication with customers and other technical teams.Continually updated and maintained an extensive database in MS Access to track all internal cable and extension records.Worked in conjunction with AT&T to install and maintain phones and routers for telecommuters using ISDN BRI's to the home.Directly involved with the installation of the Definity G3R multi-node switches including wiring, cableing, peripheral equipment, wire termination, trunk groups, hunt groups, and system features.Responsible for operation and maintenance of a Rolm 9751 CBX and associated Phonemail and a Rockwell ACD switch prior to conversion to Lucent/Avaya.
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City Council MemberCity Of Raymore Apr 1996 - Apr 2002
Kurt Lauvstad Skills
Kurt Lauvstad Education Details
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Devry Institute Of Technology KansasTelecommunications Management
Frequently Asked Questions about Kurt Lauvstad
What company does Kurt Lauvstad work for?
Kurt Lauvstad works for Raymore Car Wash Llc
What is Kurt Lauvstad's role at the current company?
Kurt Lauvstad's current role is Owner at Country View Florist LLC.
What is Kurt Lauvstad's email address?
Kurt Lauvstad's email address is k2****@****ast.net
What is Kurt Lauvstad's direct phone number?
Kurt Lauvstad's direct phone number is +181633*****
What schools did Kurt Lauvstad attend?
Kurt Lauvstad attended Devry Institute Of Technology Kansas, Iowa State University.
What skills is Kurt Lauvstad known for?
Kurt Lauvstad has skills like Weddings, Gift Baskets, Flowers, Anniversaries, Birthdays, Gifts, Prom, Silk, Gourmet, Plant Identification, Funerals, Special Occasions.
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