Connect2 offers e-commerce consulting, management, merchant processing, tax, marketing, legal, contracting, technical, warehousing, call center, analytic and other management services with a primary market focus on e-commerce subscription and recurring revenue business models.A new division under Connect2 was created in 2016 as a step-by-step guided program; this “Business in a Box” (DBA Pantera) service was formed to increase Connect2 and 3rd party revenues. Pantera collaborates with industry experts who specialize in technology services, call center services, merchant processing, marketing, warehousing, customer service and website development. Key achievements include:- Generating over $15MM in customer sales since the inception of Connect2 through our marketing partners via subscription revenue, contracts, and profit-sharing agreements for our clients.- Increasing customer revenue from $100,000/month to a peak of $500,000/month within 4 years.- Growing and managing our client's subscription customer base from 0 to a peak of 10,000+ monthly customers via marketing partner(s).

Built a cryptocurrency mining facility and rented out GPU Hashing power to mine Ethereum and similar cryptocurrencies via Nicehash. Utilized a solar array as an all-green-energy mining facility; paid nearly 2 Bitcoin (2022) via 55 GPUs with access to ~1.25 Megawatts of power on 1250 solar panels. Collaborated and drew up legal contracts with the other stakeholder/landowner to use their solar array, based in Lancaster, CA.

Oversee and manage the development and workflow of products: collection of front end and back end assets, ordering product, reviewing invoices, financial optimization, and CRM/content management.Also responsible for the development and implementation of new products, operational logistics, assets, content, and pricing schemes. Create new processes and procedures. Serve as liaison between CEO and businesses for the successful planning and execution of new products. Review and evaluate existing operations and policies to implement improvements related to cost reduction, system optimization, improved resource utilization and other increased efficiencies.

Assessment of inventory and supplies: purchase product, computers, printing supplies, envelopes, etc. Oversee the drop off and pick up of UPS/USPS/FEDEX daily delivers. Assisted in the CRM setup, pricing and launch of products. Responsible for the hiring of project aides and warehouse assistants. Focal point for call center managers in order to maximize ROI on campaigns, down sale optimization, and the reviewing of call center representatives.

In charge of basic daily financial reporting, tracking online campaign metrics, creating customer content and writing automated email templates for customers, post purchase. Extensive use of Google Documents while writing SOPs. Primary respondent to answer all customer emails and processing of refunds within the company CRM.

Certified to sell and lease Lexmark and Toshiba multifunctional copiers throughout Central California. Creating portfolios for clients, monitoring and managing customer accounts, finding leads, creating service contracts, closing deals, completing sales order forms and lease contract paperwork. Create presentations; creating cost analysis and comparison charts and presentations for prospective clients. Responsible for tracking sales and invoices of inventory. Writing dozens of emails and answering calls daily; assisting current customers or prospective clients with questions and concerns. Creating Lexmark and/or Toshiba copier business proposals weekly using Adobe Photoshop and Microsoft Word. Consulting with 20 to 40 businesses a day in order to produce continuous lead generation.

Manually search for leads from social networking websites such as LinkedIn, Facebook, Google, etc. Augmented lead data into SugarCRM in order to track potential leads and expand revenue cost effectively. Respond to e-mails for potential customers in order to increase AdMax marketing service sales revenue. Extensive collection of data in and monitoring in Microsoft Excel. Research and contact other high potential clients via Facebook, Google, etc. Use of basic HTML to post and edit the online marketing assets.