Kurt Millar Email & Phone Number

Singapore, Singapore

• Independently consult on CargoWise software, enhancing rating and billing process efficiencies for logistics and supply chain sectors.
• Provide specialized advice and system customization to improve operational workflows and data integration across platforms.

Singapore

• Configured and customized CargoWise modules to align with corporate logistics and supply chain requirements, enhancing operational efficiency.
• Led initiatives to streamline workflows and implement process improvements within CargoWise, significantly reducing data processing times and errors.
• Designed and deployed tools for standardized data collection and integration, facilitating seamless updates and upgrades.
• Conducted extensive training for teams on CargoWise functionalities, best practices, and system optimization, improving user competency and system utilization.

Germany

• Spearheaded the analysis and solution design for complex rating systems, developing new solutions that aligned with global standards and operational needs.
• Coordinated across multiple departments to align product change requests, standardizing solutions and enhancing system interoperability within CargoWise One.
• Developed global rating tools to optimize rate profiling and accuracy, significantly improving financial and operational metrics.

Germany

• Managed the rollout of CargoWise One billing and rate solutions, integrating complex billing structures for both air and ocean freight.
• Designed and implemented the Gateway/Hub solution globally across 26 AFR countries and 34 OFR countries within a year, standardizing processes and improving financial visibility.
• Developed and managed the Hypercare reporting process during the TMS project rollout, identifying potential revenue leaks and enhancing shipment handling procedures.

• Prepared and analyzed monthly billing statements for large enterprise and corporate clients, ensuring accuracy and compliance.
• Developed and implemented process improvements for critical care customers, enhancing billing accuracy and customer satisfaction.
• Collaborated with external analysts to resolve billing disputes and updated processes across business units to maintain billing integrity.

• Managed logistics operations, including dispatch, collection, and delivery coordination with third-party logistics providers.
• Developed and standardized performance reporting tools for the Auckland DC, enhancing warehouse capacity management and operational efficiency.

• Led a team of 32 (18 local and 14 offshore) in the invoicing department, overseeing the performance and accuracy of billing processes.
• Implemented SAP system enhancements and provided comprehensive training on technical and logistical billing issues.

• Liaised with IBM support for SAP system improvements, enhancing IT system performance and user experience.
• Developed standard operating procedures for transitioning from legacy systems to SAP, facilitating smoother process migrations and training.

Auckland, New Zealand

• Managed ocean freight operations, ensuring efficient import procedures and compliance with regulatory standards.