Kurt Millar Email & Phone Number

Singapore

Singapore, Singapore

• Independently consult on CargoWise software, enhancing rating and billing process efficiencies for logistics and supply chain sectors.• Provide specialized advice and system customization to improve operational workflows and data integration across platforms.

Singapore

• Configured and customized CargoWise modules to align with corporate logistics and supply chain requirements, enhancing operational efficiency.• Led initiatives to streamline workflows and implement process improvements within CargoWise, significantly reducing data processing times and errors.• Designed and deployed tools for standardized data collection and integration, facilitating seamless updates and upgrades.• Conducted extensive training for teams on CargoWise functionalities, best practices, and system optimization, improving user competency and system utilization.

Germany

• Spearheaded the analysis and solution design for complex rating systems, developing new solutions that aligned with global standards and operational needs.• Coordinated across multiple departments to align product change requests, standardizing solutions and enhancing system interoperability within CargoWise One.• Developed global rating tools to optimize rate profiling and accuracy, significantly improving financial and operational metrics.

Germany

• Managed the rollout of CargoWise One billing and rate solutions, integrating complex billing structures for both air and ocean freight.• Designed and implemented the Gateway/Hub solution globally across 26 AFR countries and 34 OFR countries within a year, standardizing processes and improving financial visibility.• Developed and managed the Hypercare reporting process during the TMS project rollout, identifying potential revenue leaks and enhancing shipment handling procedures.

• Prepared and analyzed monthly billing statements for large enterprise and corporate clients, ensuring accuracy and compliance.• Developed and implemented process improvements for critical care customers, enhancing billing accuracy and customer satisfaction.• Collaborated with external analysts to resolve billing disputes and updated processes across business units to maintain billing integrity.

• Managed logistics operations, including dispatch, collection, and delivery coordination with third-party logistics providers.• Developed and standardized performance reporting tools for the Auckland DC, enhancing warehouse capacity management and operational efficiency.

• Led a team of 32 (18 local and 14 offshore) in the invoicing department, overseeing the performance and accuracy of billing processes.• Implemented SAP system enhancements and provided comprehensive training on technical and logistical billing issues.

• Liaised with IBM support for SAP system improvements, enhancing IT system performance and user experience.• Developed standard operating procedures for transitioning from legacy systems to SAP, facilitating smoother process migrations and training.

Auckland, New Zealand

• Managed ocean freight operations, ensuring efficient import procedures and compliance with regulatory standards.