Results driven, familiarized with: IT, Support, and Manufacturing & Distribution branches. Proficient and responsive to the tasks assigned.
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Support EngineerGeMonterrey, N.L., Mx -
Support EngineerGe Feb 2023 - PresentRemoteInstallation and maintenance of sandbox environments to host GE´s Proficy Plant applications.Troubleshooting outstanding issues.Managing AWS´s EC2 Instances.MES, API´s -
Business AnalystSutherland May 2022 - Mar 2023Monterrey, Nuevo León, MexicoAnalyze business processes, recommend and apply any workflow adjustments for efficiency in accordance to company policies and client requests.Invoicing, electronic bills, and shipment tracking. Responsible for maintaining the information in logistics' databases and identifying opportunities for inventory & cost reduction.Procurement, inventory management, shipping & receiving. -
Service Desk SupervisorSiemens Feb 2020 - May 2022MexicoAdhere the support department to its quality assurance and SLA goals by planning, scheduling, and executing administration activities, and directing agent groups and personnel.-Develop and distribute agent's schedules.-Review and present weekly productivity reports, schedules, work orders, and staffing tables to determine personnel and materials requirements, and service desk priorities priorities. -
Application Support AnalystEpicor Software May 2017 - Jan 2020MexicoInteract with clients in performing complex testing, support and troubleshooting ERP functions remotely.Ensuring Service Quality levels are maintained and adhered to.Ensuring all issues are handled in a timely manner.Troubleshooting outstanding issues, ensuring clients are kept informed of progress.
Kurt Pedraza Montemayor Skills
Kurt Pedraza Montemayor Education Details
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Mechatronics, Robotics, And Automation Engineering -
Clinical Psychology
Frequently Asked Questions about Kurt Pedraza Montemayor
What company does Kurt Pedraza Montemayor work for?
Kurt Pedraza Montemayor works for Ge
What is Kurt Pedraza Montemayor's role at the current company?
Kurt Pedraza Montemayor's current role is Support Engineer.
What schools did Kurt Pedraza Montemayor attend?
Kurt Pedraza Montemayor attended Universidad Autónoma De Nuevo León, Universidad Del Valle De México.
What skills is Kurt Pedraza Montemayor known for?
Kurt Pedraza Montemayor has skills like 5s, Lean Manufacturing, Continuous Improvement, Six Sigma, Project Management, Microsoft Project, Project Planning, Data Analysis, Agile Methodologies, Microsoft Office, Manufacturing, Leadership.
Who are Kurt Pedraza Montemayor's colleagues?
Kurt Pedraza Montemayor's colleagues are Raphaël Ancely, Florine Guilbert, Aurelie Meunier, Franklin Champion, Diego Ojea, Beatrice Maye, Charlie Simonet.
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