Over the past 16 years I have further developed my entrepreneurial skills and desires to build highly diversified Travel and Leisure business. This includes a full service travel agency specialising in corporate travel management within the SME segment and high end leisure travel business. Within this business I have also successfully developed a wholesale travel division, Verve Vacation Rentals, which specialises in inbound travel to the Mornington Peninsula Victoria and includes the operational management and marketing of privately owned properties in order to create a virtual hospitality program which covers an entire region. In support of these businesses I have established a marketing services company that primarily focuses on a branded TV program for a key Victorian transport company SKYBUS. This encompasses the production and content management as well as the sales and marketing of this product.This provides complimentary marketing strategies and services for both Verve Travel Management and Verve Vacation Rentals. In these roles I has overseen all operations including customer service delivery through both the corporate and retail travel outlets. Core responsibilitiesBusiness Development of corporate and leisure productsSales leadership and market strategyAccount Management and customer retention.Product development and Customer service delivery People integration and operational management Production, content management and sales of SKYBUS TV

Developed a mid market corporate travel strategy across Australia and NZ – ‘Complete Business Travel’Designed and Implemented the operational unit for customer service delivery.Built a Australia/NZ sales unit and workforce. Outsourced contract for lead generation. Sales and marketing activities for our go to market launch.Lead consult with AMEX’s Asia Pacific countries to launch mid-market strategy due to success within AUST/NZ.

Develop sales strategy and planning all Star Alliance global sales activity. Ansett Australia’s representative on global Star Alliance Sales board.Implement the star alliance global sales strategy within Australian New ZealandDeveloped the 'Centre of Excellence' for all star alliance partner airlines in Australia including expediting anti trust immunity for collective sales effort and harmonised pricing for all commercial sales activity.Bi lateral negotiations across all strategic international airlines including pricing, commercial relationship and independent sales strategies in order to maximise sales targets and growth.

Responsible nationally for all Government contracts and sales strategy/management.Led a national team of business development management across government Australia wide.Manage revenue targets, growth and account retention across all government agencies.Channel management across all ACT commercial clients and travel agencies.Develop and manage indirect revenues.All marketing activity across the ACT.Led a sales development and support area and all administrative components of the Ansett business in CanberraAmbassadorial responsibility across all commercial business, government business and the Embassy/Consular community.

Commercial Manager SydneyNational Account Manager Sydney and CanberraSales Executive