Kurt Shubert
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Kurt Shubert Email & Phone Number

Vice President, Strategy & Operations at ExtraHop at ExtraHop
Location: Mukilteo, Washington, United States 12 work roles 2 schools
3 work emails found @extrahop.com 5 phones found area 206, 201, and 877 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 3 work emails · 5 phones

Work email k****@extrahop.com
Direct phone (206) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Vice President, Strategy & Operations at ExtraHop
Location
Mukilteo, Washington, United States
Company size

Who is Kurt Shubert? Overview

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Quick answer

Kurt Shubert is listed as Vice President, Strategy & Operations at ExtraHop at ExtraHop, a company with 201 employees, based in Mukilteo, Washington, United States. AeroLeads shows a work email signal at extrahop.com, phone signal with area code 206, 201, 877, and a matched LinkedIn profile for Kurt Shubert.

Kurt Shubert previously worked as Vice President, Strategy and Operations at Extrahop and Senior Director Customer Success at Extrahop. Kurt Shubert holds Bachelor Of Science (Bs), Biology, General from University Of Notre Dame.

Company email context

Email format at ExtraHop

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{first_initial}{last}@extrahop.com
85% confidence

AeroLeads found 3 current-domain work email signals for Kurt Shubert. Compare company email patterns before reaching out.

Profile bio

About Kurt Shubert

A proactive, self-motivated leader, I have demonstrated ability to build world class teams from the ground up while managing the ever-changing environment of a rapid growth company. I have the skill to prioritize detailed tasks while keeping focus on the organizational vision. My technical ability spans a broad range of specialties, enabling sound, informed decisions in the context of broader business goals. I have a work-fast, get it done, mentality where I constantly evolve process to match a rapidly changing business environments. As I try new things, I fail fast on what's not working and double-down on what is. All while balancing departmental and employee objectives.

Listed skills include Extrahop, Itil, Business Intelligence, Management, and 46 others.

Current workplace

Kurt Shubert's current company

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ExtraHop
Extrahop
Vice President, Strategy & Operations at ExtraHop
520 Pike Street Suite 1700 Seattle, WA 98101 United States
Website
Employees
201
AeroLeads page
12 roles · 29 years

Kurt Shubert work experience

A career timeline built from the work history available for this profile.

Vice President, Strategy And Operations

Current

Seattle, Washington, US

Created a new department to drive cross functional strategic initiatives, including:Customer Success KPIsImproving financial reporting accuracy for ARR, NRR, GRR, etcCreating churn and downsell forecasting and post-mortem analysis processEliminating process debt and inefficient tool configurationsCreating overage collection processImplementing and.

Apr 2023 - Present

Senior Director Customer Success

Seattle, Washington, US

I built a customer success program from scratch consisting of a cross functional team of Customer Success and Customer Content professionals to facilitate ARR growth from $50M to $200M.Achievements:Buildout of Global Customer Success team to support 850+ large enterprise customers on a highly technical and complex Cyber Security platform.Increased.

Oct 2018 - Apr 2023

Senior Director Support And Training

Seattle, Washington, US

  • Continued expansion of three customer success functions as company bookings doubled during my tenure. (500+ customers)Technical Support:
  • Efficiently managed a superior support organization by driving efficiencies through Lean management techniques to keep cost low and service levels high
  • Worked with sales, development and product teams to improve the case escalation process as customer expectations increasedTraining:
  • Adapted all training programs to accommodate two new products
  • Maintained positive margin and high trainer utilization while keeping costs downRemote Analysis Service
  • Grew service to $500K annual bookings in 2017
Jul 2015 - Oct 2018

Director Of Customer Support

Seattle, Washington, US

  • Ground up construction and evolution of three customer success functions during early years of an explosive company growth. (<$1M to >$30M revenue and 5 to 300+ active customers): Technical Support:
  • Maintained a superior support organization as differentiator for the company and significant contributor for customer success.
  • Successfully evolved the team to support 300 customers
  • Implemented all tools and defined all processesTraining:
  • Designed and implemented all training programs
  • Built training into a revenue generating service
Apr 2010 - Jul 2015

Application Support Manager

Tokyo, JP

* Avoided $10 million in annual staff resource ramp-up through effective automation and staff training.* Effectively restructured staff schedules to reduce overtime charges by $300,000 annually.* Coordinated outsource transition to India based company for development and QA.* Specialized in managing all aspects of operational support including: tactical.

Apr 2008 - Apr 2010

Application Support Manager / Problem Manager

Tokyo, JP

Managed and led the team responsible for maintaining the operational availability of all global applications for NYK Line, a global fortune 500 shipping company.

Nov 2000 - Mar 2008

Consultant

Bellevue, WA, US

Assisted in the initial design of Apptio cost modeling solution.

2007 - 2008 ~1 yr

Application Architect

Nsri Usa Inc.

Application architect for maintenance support and enhancements of NSRI global systems.

Aug 2004 - Dec 2005

Technical Lead (Java Development)

Nsri Usa Inc.

Technical lead for java development and software architecture.

Dec 2002 - Jul 2004

Application Developer (Java)

Nsri Usa Inc.

Application developer for the Bill of Lading internet application on www.nykline.com

Nov 2000 - Dec 2002

Application Developer / Team Lead

Various Dot-Com Startups

Various dot-com startups: Summit Environmental, Orca Tecnologies, Tidemark Computer Systems

1997 - 2000 ~3 yrs

Noaa Commissioned Officer

National Oceanic And Atmospheric Administration

Navigation and Operations on NOAA research vessels.Achievement:Youngest Executive Officer of a NOAA research vessels

Jan 1991 - Sep 1996
Team & coworkers

Colleagues at ExtraHop

Other employees you can reach at extrahop.com. View company contacts for 201 employees →

2 education records

Kurt Shubert education

Bachelor Of Science (Bs), Biology, General

University Of Notre Dame

Ms, Environmental Science

Western Washington University
FAQ

Frequently asked questions about Kurt Shubert

Quick answers generated from the profile data available on this page.

What company does Kurt Shubert work for?

Kurt Shubert works for ExtraHop.

What is Kurt Shubert's role at ExtraHop?

Kurt Shubert is listed as Vice President, Strategy & Operations at ExtraHop at ExtraHop.

What is Kurt Shubert's email address?

AeroLeads has found 3 work email signals at @extrahop.com for Kurt Shubert at ExtraHop.

What is Kurt Shubert's phone number?

AeroLeads has found 5 phone signal(s) with area code 206, 201, 877 for Kurt Shubert at ExtraHop.

Where is Kurt Shubert based?

Kurt Shubert is based in Mukilteo, Washington, United States while working with ExtraHop.

What companies has Kurt Shubert worked for?

Kurt Shubert has worked for Extrahop, Nyk Business Systems Americas Inc., Apptio, Nsri Usa Inc., and Various Dot-Com Startups.

Who are Kurt Shubert's colleagues at ExtraHop?

Kurt Shubert's colleagues at ExtraHop include Grant Dishman, Cissp, Gsec, Mike Lutgen, Virginia Ku, Jessica Mazza, and Hayes Ference.

How can I contact Kurt Shubert?

You can use AeroLeads to view verified contact signals for Kurt Shubert at ExtraHop, including work email, phone, and LinkedIn data when available.

What schools did Kurt Shubert attend?

Kurt Shubert holds Bachelor Of Science (Bs), Biology, General from University Of Notre Dame.

What skills is Kurt Shubert known for?

Kurt Shubert is listed with skills including Extrahop, Itil, Business Intelligence, Management, Workshop Facilitation, Technical Architecture, Leadership, and Cloud Computing.

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