As a Customer Operations Senior Manager at Coca-Cola, I apply my data expertise and lean process skills to create value and drive revenue growth for the company and its customers. I have over 23 years of experience in the consumer packaged goods industry, working in various customer-facing roles and delivering practical solutions that enhance quality, service, supply chain, and product innovation.My mission is to cultivate strong and transparent relationships with customers, where I oversaw operations for over 220 independent franchisees in the North Central US. I have spearheaded, led and executed multiple projects with teams that have resulted in increased operating income and volume growth, reduced service costs, and improved customer satisfaction. Some of these projects include the agile expansion of the Frozen Platform, the commercialization of an alternative Service Parts Network, and the development of a data-driven revenue platform. I am passionate about leveraging data to translate customer needs into effective strategies and new products and services.