Kurt Sutton
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Kurt Sutton Email & Phone Number

Continuous Improment Leader | Cultivating Strong Customer Relationships and Teams | Strategic Planning | Data-Driven Solutions
Location: Overland Park, Kansas, United States 3 work roles 1 school
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Role
Continuous Improment Leader | Cultivating Strong Customer Relationships and Teams | Strategic Planning | Data-Driven Solutions
Location
Overland Park, Kansas, United States

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Kurt Sutton is listed as Continuous Improment Leader | Cultivating Strong Customer Relationships and Teams | Strategic Planning | Data-Driven Solutions based in Overland Park, Kansas, United States. AeroLeads shows a matched LinkedIn profile for Kurt Sutton.

Kurt Sutton previously worked as Customer Operations Senior Manager - The McDonald's Division at The Coca-Cola Company and Customer Service Operations Manager at The Coca-Cola Company. Kurt Sutton holds Bachelor Of Science - Bs, Industrial Engineering from Purdue University College Of Engineering.

Profile bio

About Kurt Sutton

As a Customer Operations Senior Manager at Coca-Cola, I apply my data expertise and lean process skills to create value and drive revenue growth for the company and its customers. I have over 23 years of experience in the consumer packaged goods industry, working in various customer-facing roles and delivering practical solutions that enhance quality, service, supply chain, and product innovation.My mission is to cultivate strong and transparent relationships with customers, where I oversaw operations for over 220 independent franchisees in the North Central US. I have spearheaded, led and executed multiple projects with teams that have resulted in increased operating income and volume growth, reduced service costs, and improved customer satisfaction. Some of these projects include the agile expansion of the Frozen Platform, the commercialization of an alternative Service Parts Network, and the development of a data-driven revenue platform. I am passionate about leveraging data to translate customer needs into effective strategies and new products and services.

3 roles

Kurt Sutton work experience

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Customer Operations Senior Manager - The Mcdonald'S Division

Overland Park, Kansas, United States And North Central United States

• Cultivated strong customer relationships, leading to increased quality and operating income while streamlining operations.• Spearheaded strategies to overcome supply chain and logistical obstacles post-COVID.• Led the agile expansion of the Frozen Platform across the United States.• Commercialized alternate means for critical parts sourcing during the Supply Chain crisis.• Developed and commercialized a data-driven revenue platform, reducing service costs.

May 2005 - May 2023

Customer Service Operations Manager

Dallas, Texas, United States

• Formulated and executed Business Plans to improve key performance indicators and financial controls improving division rankings from 23rd place to 1st place over a three-year period which resulted in an increase in productivity and a decrease in expenses within the South-Central United States.• Consulted with customer management cultivating strong relationship driving strategies and structural efficiencies, labor reduction and customer service improvement practices.

Aug 2001 - Apr 2005

Customer Service Operations Analyst

Dallas, Texas, United States

Chief Planning officer for all the Coca-Cola Central Region Foodservice customers pertaining to service and installation network and management goals while also providing monthly trends and tracking performance on a continuous basis.

Jan 2000 - Jul 2001
1 education record

Kurt Sutton education

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What is Kurt Sutton's role at their current company?

Kurt Sutton is listed as Continuous Improment Leader | Cultivating Strong Customer Relationships and Teams | Strategic Planning | Data-Driven Solutions.

Where is Kurt Sutton based?

Kurt Sutton is based in Overland Park, Kansas, United States.

What companies has Kurt Sutton worked for?

Kurt Sutton has worked for The Coca-Cola Company.

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What schools did Kurt Sutton attend?

Kurt Sutton holds Bachelor Of Science - Bs, Industrial Engineering from Purdue University College Of Engineering.

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