Kurt Terblanche Email & Phone Number

South Africa

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Full implementation of Direct Life Insurance offering for iWyze utilising the OMLACSA licence. Product, pricing, channel, policy administration system, call centre, quality assurance, automated underwriting, debit processes, claims processes and communications.

Nairobi, Kenya

Implementation of Kenya's first direct insurance business, EasyDirect by Old Mutual UAP. Full implementation of process, systems, staffing, product, pricing and digital marketing. Negotiation with government and private stakeholders.

Dainfern, Johannesburg, South Africa

Stategic and Operational Management of the Claims, Forensics, Underwriting and Quality Assessment divisions.Continual Efficiency tracking across the business. Ongoing agile implementation of projects aimed at reduction of risk across the entire business.Inline problem solving and adjustment of outcomes to ensure positive production within all departments.

Management of Quality Assurance, Customer Services, Claims, Retentions and HIV departments.Alignment to company and group strategiesCreation and management of Key Performance Indicators to meet business objectives.

Johannesburg Area, South Africa

In and Outbound Sales Call Centre Manager for Bank and Direct Travel Insurance Sales.Design and implementation of call centre based travel insurance sales systems and processes for four of the five major South African Banks.

Management of Internanal Medical and Assistance Claims on Travel Insurance policiesInternational Medical Evacuation ManagementDispatch of Emergency Services (Fixed wing, Rotary wing and land based)

Sandton, South Africa

Management and dispatch of emergency services for Sandton

Bachelor’S Degree, Humanities

Matric