Kusal Madusanka Email and Phone Number

logging and processing support calls• installing and configuring computer hardware, software, systems• planning and undertaking scheduled maintenance upgrades• setting up accounts for staff, ensuring that they know how to log in• solving password problems• talking to clients and computer users to determine the nature of any problems they encounter• responding to breakdowns• investigating, diagnosing and solving computer software and hardware faults• repairing equipment and replacing parts• supervising junior technical staff• obtaining replacement or specialist components, fixtures or fittings• checking computer equipment for electrical safety• Purchasing, managing stocks of equipment, consumables and other supplies• Up-to-date knowledge of the latest IT and software trends• DATA recovery / Hard disk repairing• Network through and internet through remote support.• Lan and Wi-Fi Networking• I.P camera And CCTV Configuration• Outlook / Thunderbird Mail configuration• Set up and sharing Network Printers, scanners and drives• Windows server maintaining• Installing and config Microsoft Windows XP / vista / 7 / 8/10 and Office 2007 – office 365• Local and internet through file transfer• Virus Guard Installation and Virus cleaning from any device• Point of sales system config and maintaining• Power saving planning and electrical wiring• Data Backup Plane creating