Kusey Osman Email & Phone Number

Erbil Governorate, Iraq

As the Sales Manager at CMS Group in Iraq, I am dedicated to leading high-performing teams, developing strategic partnerships, and driving sustainable business growth. With a focus on exceeding sales targets, optimizing processes, and building strong client relationships, I thrive in dynamic markets and challenging environments. My goal is to create value for clients while contributing to the success and innovation of CMS Group. Let’s connect to explore opportunities for collaboration and growth

Curitiba, Paraná

Managed all aspects of pharmacy operations, overseeing a team of 10 staff and ensuring efficient workflows that supported the delivery of high-quality customer service to over 400 clients daily.Spearheaded sales growth, driving revenue from BRL 450,000 in 2021 to BRL 850,000 by December 2023 through strategic planning, targeted marketing initiatives, and enhanced service offerings.Managed an inventory valued at BRL 950,000, achieving 99.5% stock accuracy and reducing medication waste by 23% through optimized inventory management systems.Conducted detailed data analysis to monitor sales by category and identify areas for improvement, implementing strategies that increased customer satisfaction by 12%.Collaborated with senior leadership in monthly meetings to set and evaluate sales targets, refine operational strategies, and ensure alignment with company goals.

Brazil

In this role, I serve as a Personalized Internet Ads Assessor with the primary goal of enhancing the quality and relevance of online advertisements in the Brazilian market. My responsibilities include:Reviewing online advertisements to improve their content, quality, and layout.Providing detailed feedback and analysis on advertisements found in search engine results.Offering ratings on advertisement relevance to the search terms used.Evaluating the language used in advertisements, focusing on grammar, tone, and cultural relevance.My ultimate mission is to contribute to making internet search and online advertising more engaging and pertinent for Portuguese speakers in Brazil.

Amman Governorate, Jordan

Supervised operations of 6 pharmacies, managing over 20 staff members across multiple locations, ensuring consistent service quality and operational efficiency.Developed monthly sales plans in collaboration with the sales and operations teams, resulting in consistent revenue growth across all locations.Provided regular reports to the sales and marketing departments, offering actionable insights that contributed to improved pharmacy sales performance.Led training sessions and staff development initiatives to enhance team productivity and service delivery, resulting in improved customer satisfaction and sales performance.

Amman, Amman, Jordan

Delivered expert consultations to patients, improving medication adherence and patient outcomes.Optimized patient record management and streamlined pharmacy workflows, improving process efficiency and reducing errors by 20%.

Aleppo

Chemical and Physical Testing: Conduct a variety of chemical and physical tests on finished products, following standard operating procedures (SOPs) and regulatory guidelines. Perform tests to assess the identity, purity, strength, and quality of the drugs, ensuring adherence to specifications.Test Equipment Operation: Operate and maintain laboratory instruments and equipment used for testing, such as HPLC, GC, spectrophotometers, and dissolution testers. Calibrate and troubleshoot equipment as needed to ensure accurate and reliable results

Bachelor'S Degree, Pharmacy

Bachelor'S Degree, Chemistry