As a manager at BeAbroad.in, I lead a team of education counsellors who provide guidance and support to students and parents who want to pursue higher studies abroad. I am responsible for managing the client relationships, maintaining the public relations, and overseeing the inside sales operations. I have more than 6 years of experience in the education counselling industry, having worked as a project head at The Eminents, a team leader at AV People Kart, and an education counsellor at Sharda University. I have a Bachelor of Commerce degree from CCS University, and I am fluent in English. I am adept at communicating effectively on call or face to face, empathizing with students' problems, and resolving them. I also have a good knowledge of after-sales and support management. I am passionate about helping students achieve their academic and career goals, and I strive to deliver high-quality and personalized counselling services.