Kushal Ghimire Email & Phone Number

Balaclava, Vic, Au

Port Melbourne, Victoria, Australia

Respond to help desk tickets and providing technical support to end-users Monitor, and troubleshoot systems and network performance issues Ensure data security, and Endpoint Detection and Response (EDR) management Collaborate with other IT team members and departments to maintain and improve systems and processes Manage IT assets inventory, backups and disaster recovery processes Implement Remote access solutions and enforcing Multi-factor authentication (MFA)… Show more Respond to help desk tickets and providing technical support to end-users Monitor, and troubleshoot systems and network performance issues Ensure data security, and Endpoint Detection and Response (EDR) management Collaborate with other IT team members and departments to maintain and improve systems and processes Manage IT assets inventory, backups and disaster recovery processes Implement Remote access solutions and enforcing Multi-factor authentication (MFA) Implement and manage Systems and Network Security using Sophos and Antigena, along with Network Access Management solutions. Task automation using Bash, Power Automate, Azure Logic Apps, and Power Automate to streamline processes and improve efficiency. Manage Azure cloud environment, ensuring proper configuration and adherence to security best practices. Handle configuration and change management, patch management, and maintenance of support documents to ensure system reliability and compliance. Assist in monitoring and addressing security risks and incidents, ensuring compliance with information security policies and procedures. Show less

Balaclava, Victoria, Australia

Maintaining standards of drinksTraining new staff to maintain the hospitality standardCreating new recipes of drinks Providing customer driven service to enhance their experience Managing and ordering stocksOpening and closing the shop

Melbourne, Victoria, Australia

Assisted in maintaining the information security management system and supporting the delivery of the company's information security strategy. Contributed to the development and maintenance of information security policies, procedures, and documentation. Conducted security awareness activities and internal security auditing tasks to ensure compliance with ISO 27001 standards. Supported the information security team in conducting third-party information security risk… Show more Assisted in maintaining the information security management system and supporting the delivery of the company's information security strategy. Contributed to the development and maintenance of information security policies, procedures, and documentation. Conducted security awareness activities and internal security auditing tasks to ensure compliance with ISO 27001 standards. Supported the information security team in conducting third-party information security risk assessments and implementing security controls. Configured NextGen Firewall (NGFW) to protect network infrastructures Show less

Bharatpur, Nepal

Installed and configured Hardware (Systems, Printers, Routers, Switch, Scanners) and Software (OS, Office Suite, Ticketing System). Managed enterprise applications, data and workstations Replaced damaged hardware. Logged, monitored, and resolved support tasks in ticketing system. Escalated problems to higher levels, if required. Planned and Scheduled system and software upgrades. Managed COPE devices through MDM Enforced Multi-factor Authentication to user… Show more Installed and configured Hardware (Systems, Printers, Routers, Switch, Scanners) and Software (OS, Office Suite, Ticketing System). Managed enterprise applications, data and workstations Replaced damaged hardware. Logged, monitored, and resolved support tasks in ticketing system. Escalated problems to higher levels, if required. Planned and Scheduled system and software upgrades. Managed COPE devices through MDM Enforced Multi-factor Authentication to user accounts Collaborated with the IT team to implement and maintain security controls, including antivirus software and firewalls, to protect the organization's network. Participate in security awareness training sessions for staff to promote best practices and mitigate cybersecurity threats. Show less