all things Collections @ Navi

Led the end-to-end ideation and execution of cross-functional initiatives to mitigate fraud and reduce expense on platform-wide reimbursements while safeguarding and constantly improving user and seller experience, thereby facilitating a trust-worthy marketplace to help democratize e-commerce in India.

Operational Excellence - Credit & Fraud Risk Management:Identified, evaluated, and managed operational risk for CFR business units involved with consumer and commercial card products, by managing the following programs:• Operational Risk Events Management• Business Continuity Planning• New Product Launch Risk Oversight• Enterprise Phishing• Process Risk Self-AssessmentCollaborated with cross-functional teams to quantify the impact of the pandemic and design, implement, and smoothly execute financial relief programs for global customers across the credit cards portfolio.

Customer Fulfillment Network

Customer Fulfillment Network

Fraud Investigation & Dispute Services: Assisted a banking client with due diligence, background checks and reputational risk assessment by gathering information and deciphering money laundering patterns on specific targets (individuals/entities) in order to highlight red flags and enable the client to identify issues related to white collar crime.

Project FASAL: Predictive analysis (agricultural yield forecasting using weather parameters) using data of nine districts of the state of Uttarakhand and leveraging statistical models (making use of regression analysis equations and correlation coefficient) to forecast the yield of wheat crop in these districts.Prepared the climatology of the state of Uttarakhand by analyzing weather parameters (temperature, rainfall, relative humidity) on the basis of daily weather data provided for the previous 45 years (1970-2015).