Coordinate with Team Leaders & Agents remotely under the supervision of Senior Project LeadersOversee day-to-day data entry and department responsibilities accordinglyParticipate in the planning, project testing and implementation of key project process changes.Reviewing data entry systems for deficiencies or errors

Contribute to customer-oriented team atmosphere driving sale targets and supporting organizational goalsWork in a team to sell imported fruits via a local stallProvide a quality service to customers Deal tactfully with complaints Establish rapport with customers using active listening and interpersonal skillsMaintain records related to sales, returns and inventory availability

Author Management:Contact potential authors through written email communicationProvide guidance and assist authors while going through the publication proceduresDevelop strong communications skills on phone to assist local and international authors on their queries about the service providedQuality Control:Ensure books fit to international publishing standardsQuality Assurance:Follow quality assurance procedures in view of enhancing marketabilitySales & Marketing:Up-sell and promote published books through networkingTo engage and close sales deals by making use of several marketing conceptsProvide marketing guidance to a portfolio of authors

Develop a wider knowledge about the different packages involving mobile phone and sim card (French market)Learn the various offers and services offered by the 4 mobile operators in the French market (Orange, SFR, Bouygues Telecom and Free Mobile)