Customer Service Representative
Current-Provide exceptional service to clients processing various financial transactions (FX transactions, deposits, withdrawals, drafts, prepaid services).-Maintain accurate client account records and ensure compliance with policies and procedures. -Assist with branch operations, including opening/closing procedures, maintaining office supplies, supporting marketing campaigns and social media initiatives.-Establish and maintain client relationships, promoting high-quality sales and service processes to enhance client loyalty and renew contracts.-Stay informed on competitors and identify sale opportunities by understanding client needs and recommending appropriate services/products.