Kush Chopra

Kush Chopra Email and Phone Number

Digital Fraud Officer @ RBC
Cambridge, ON, CA
Kush Chopra's Location
Cambridge, Ontario, Canada, Canada
Kush Chopra's Contact Details

Kush Chopra work email

Kush Chopra personal email

n/a
About Kush Chopra

As a Technical Analyst at RBC, I support the development and maintenance of web applications and data solutions for various business units. With a postgraduate degree in Big Data Solution Architecture and another in Computer Application Development from Conestoga College, I have the skills and knowledge to design, implement, and test scalable and secure data systems using various tools and technologies.In addition to my current role at RBC, I have nearly four years of experience as a Frontend Developer at Elesier, where I developed responsive web pages using React, HTML, CSS, and JAVA, and used PassportJS for authentication. I also have multiple certifications in ethical hacking, iOS application development, and LinkedIn Learning. I am proficient with JavaScript, C, C++, TypeScript, Bootstrap, Node.JS, jQuery, MySQL, MongoDB, Git, and other tools and frameworks.I am a self-disciplined and driven individual who brings enthusiasm and commitment to my work. I am always seeking new opportunities and challenges that will expand my skill set and help me grow as a professional. I have a passion for learning and exploring different technologies, and I have worked on several personal projects to enhance my knowledge and skills in web development and data analysis. I am a team player who values collaboration, communication, and feedback.

Kush Chopra's Current Company Details
RBC

Rbc

View
Digital Fraud Officer
Cambridge, ON, CA
Website:
rbc.com
Employees:
97166
Kush Chopra Work Experience Details
  • Rbc
    Digital Fraud Officer
    Rbc
    Cambridge, On, Ca
  • Rbc
    Fraud Analyst
    Rbc Jul 2024 - Present
  • Rbc
    Digital Specialist
    Rbc Apr 2022 - Jul 2024
    Mississauga, Ontario, Canada
  • Elesier
    Frontend Developer
    Elesier Oct 2020 - Present
    Kitchener, Ontario, Canada
    Skills developed: React, HTML, CSS, JAVA, Code debugging using developer tools in Firefox and ChromeDeveloped responsive web pagesUsed PassportJS for authenticationDesigned and Structured web pages using HTML5, Bootstrap and CSS, FlexboxDeveloped projects using JS, NodeJS, ReactJS, MongoDB and MySQL.
  • Rogers Communications
    Technical Support Analyst
    Rogers Communications Dec 2021 - Apr 2022
    Canada
    Monitoring all company inventory to ensure stock levels and databases were updated. Responding quickly and courteously to technical and non-technical inbound calls. Use available tools to diagnose, investigate and resolve internet network, hardware, and software issues over the phone.Creating tickets, schedule appointments with field technicians and follow up to ensure resolution of customer issue.Calming irritate customers and attempting to de-escalate tense situations.Promoting and educating customers on offers and promotions and new products.Identifying hardware and software solutions.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a problem.Following up with clients to ensure the problem is resolved.Replacing or repairing the necessary parts.Supporting the roll-out of new applications.Providing support in the form of procedural documentation.Managing multiple cases at one time.Testing and evaluating new technologies.Conducting safety and firmware checks on equipment.
  • Majorel
    Payment Specialist Csr
    Majorel Sep 2020 - Sep 2021
    Waterloo, Ontario, Canada
  • Kelly
    Technical Support Analyst
    Kelly Feb 2021 - Jul 2021
    Toronto, Ontario, Canada
    • Used JIRA to answer support-related tickets and assist with tech issues.• Identifying hardware and software solutions.• Following up customers to ensure the problem is resolved.• Develop and organize technical requirements and effectively communicate to the delivery teams.• Testing and evaluating new technologies.• Answering phone calls throughout the day relating to product, customer or technical issues.• Screened and handled email and telephone communications, escalating issues per guideline criteria.• Had more then 85% of surveys with full customer satisfaction.• Performing various tasks such as creating user accounts, resetting password, and adding user support.• Solving RMA and hardware issues.• Providing best solution to customers and escalating unresolved issues to Tier 2
  • Tim Hortons
    Customer Service Representative
    Tim Hortons Feb 2019 - Sep 2020
    Canada
  • Conestoga College
    Frontend Developer
    Conestoga College May 2020 - Aug 2020
    • Design and developed a website using HTML, CSS, Angular, React and SQL for database• Contributed in building application logic, Created Rest API for backend. Evaluate code to ensure that it is valid, is properly structured, meets company standards and is compatible with browsers and devices• Identify problems by testing and correct problems.• Develop database that support web applications. Perform web site tests and deployed it.• Hands on experience in developing web services (SOAP, REST)
  • Ornet Group
    Frontend Developer
    Ornet Group Jan 2018 - Dec 2018
    • Build a cross-platform website using HTML, CSS, PHP, backend using ASP.NET and databases in SQL.• Using AngularJS created custom directives to manipulate data and to display data in standard format.• Working together with Back End Developers to improve usability• Contributed in building application logic, created API for backend, evaluate code to ensure that it meets company standards and is compatible with browsers and devices.• Resolved bugs by debugging with chrome dev tools and designed responsive UI with Bootstrap.• Worked in Agile framework; reported progress, recommendations and issues in daily scrum meetings.

Kush Chopra Education Details

Frequently Asked Questions about Kush Chopra

What company does Kush Chopra work for?

Kush Chopra works for Rbc

What is Kush Chopra's role at the current company?

Kush Chopra's current role is Digital Fraud Officer.

What is Kush Chopra's email address?

Kush Chopra's email address is ku****@****rbc.com

What schools did Kush Chopra attend?

Kush Chopra attended Conestoga College, Conestoga College, Gls University.

Who are Kush Chopra's colleagues?

Kush Chopra's colleagues are Alikhan (Ali) Esmail, Henna Sethi, Rashid Hasan, Michal Thomas, Adam Richardson, Ashley Mcmann, Linda Andrews.

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