Kushal Desai Email & Phone Number

With 5 years of experience in the insurance industry, particularly at Geico as an Auto Damage Adjuster, I recently joined Woodruff Sawyer, a top insurance brokerage firm celebrating over 100 years of leadership. As an Account Coordinator, I leverage my proven track record of delivering exceptional customer service, building positive client relationships, and providing reliable administrative support.My background at Geico sharpened my ability to manage complex tasks with strong attention to detail and a commitment to accuracy. I maintained meticulous documentation, ensuring adherence to regulatory standards while minimizing legal risks. These skills will be invaluable in supporting Woodruff Sawyer's account teams and ensuring the seamless completion of each policy lifecycle step.I excel at proactively communicating with clients, preparing thorough materials like presentations and spreadsheets, and anticipating needs to deliver effective solutions. At Enterprise Holdings, I improved customer service scores from 85% to 89%, earning the Enterprise Service Quality Assurance award for my dedication to client satisfaction.With expertise in handling client inquiries, processing policy changes precisely, and coordinating client interactions, I am well-equipped to contribute to Woodruff Sawyer's reputation for exceptional service. I am thrilled to join an employee-owned firm that cultivates an inclusive, collaborative environment conducive to professional growth.

Listed skills include Project Management, Microsoft Word, Microsoft Excel, Data Analysis, and 18 others.

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  William Paterson University Of New Jersey

  Marketing