Associate Process Manager
Drive Process Improvement and transformation for client processes and spread the culture of innovation and continuous improvement across the organisationFacilitate and drive Six Sigma Quality culture in the organisationGuide candidates with project selection and scope, assuring linkage between projects and provide analytics as per process requirementLiaise regularly with stakeholders to solicit feedback on team's performance and maintain high standardsIdentify and develop key metric that provide data on quality and process performance and help identify process improvement opportunities and baseline the capabilities of current processesTraining the operations team on problem solving and Quality conceptsIdentify key failure points in the process and implement suitable controls