Ivan Kushtuev Email & Phone Number

Tel Aviv District, Israel

• Greeted and assisted guests with their luggage, providing exceptional concierge services• Managed valet parking and ensured systematic traffic flow.• Offered personalized suggestions for guest activities and purchases.• Resolved guest inquiries and routine problems efficiently• Welcome guests warmly and professionally upon arrival and departure.• Escorting guests and provide accurate information about the hotel's facilities and services.

Tel Aviv-Yafo, Tel Aviv District, Israel

• Delivered excellent customer service during guest check-in and check-out.• Coordinated effectively with various departments to meet guest needs.• Managed guest bookings, handled phone calls, and maintained a well-organized front desk area.• Respond to all guest questions and requests.• Maintain a positive attitude and friendly demeanor.

Бали, Индонезия

• Operating and supervisor a beauty salon with 30000$ monthly revenue • Hiring, Bookkeeping, paying salary to staff members, • Optimization marketing strategy, as results 100 new client/month

Соединенные Штаты Америки

• Bookkeeping and accounting for a crypto startup with 500k$ turnover• I responded to bugs and solved client requests in Discord with 1000 audience members• Make FAQ documentation and video guide for how to use our product application • Responding to Twitter users about our product• Managed parties payments, salaries, and invoices with an accurate 99% in time :)• Taking care about legal processes such as communication with the attorney, paying taxes, and paperwork to hire people

Торонто, Онтарио, Канада

• Maintaining a calendar of meetings and events for over 100 people monthly• Responding to our existing clients and partners to questions about the product• Made a retrospective analysis of productivity and costs for directors every monts• Managed a process of filming with writing scripts for 30 video education clips for clients (Youtube)• Optimized monthly budget and reduced startup burn rate up to 2 times• Managed a staff team of 20 people for the daily logistics of company life• Inventory, organized, packed, unpacked, and oversaw 3 domestic moves.

Russia

- Solved 20,000 tickets and grow up Lysol products sales in 1,5 time- Responded to 100 customers daily in a lighting speed- Making metrics of user activities with- Managed tickets on high volume days (+-500 people a day)- Communication with customers according to the tone of voice company and taking into personal request account- Helping team with organization lottery, promotion and provide this information to customers

Bali, Indonesia

• Searched for new experts to launch their products (events) on the Airbnb marketplace (Indonesia)• Launched 30+ unique events (education classes, travel journeys, sports entertainments)• Increase client's income up to 2 times by integrating Airbnb's high-quality standards for their events• Product research for improving the quality and variety of "Airbnb experience" product• Helped hosts to review and improve their existing events to get more attractive to customers• Assistance in resolving legal issues related to events in Indonesia• Supporting and coordinating over 1000+ customers about their upcoming event booking on Airbnb website

Moscow, Russia

- 2 years of experience in hosting people with full management service. - Successfully launched 30+ objects in 5 countries for rent. (China, Germany, Russia, Finland, and Indonesia)- Maximized customer satisfaction by integration model "Check in 24/7" for over 500 customers.- Supervised and maintained the object (House and apartment)- Hired and managed staff such as, (HV/AC contractors, art installers designers, organizers, carpet cleaners, painters, etc.)- I kept a record of house/apartment items. - Attended personal meeting requests. - Traveled between residences in 5 countries to keep up the maintenance. - Maintained a heavy calendar.- 24/7 working schedule - Solved object problems for clients - I kept personal and household expense records and bill payments. - Prepared and rented out 30+ houses on Airbnb. - Prepared and renetd out 10 houses on the Premium Airbnb segment.- Created house management strategies.- Generated an overall 500,000$ profit for landlords.

Moscow, Russia

I was personal assistant to Yamchikov Andrew

Москва, Россия

Monitoring: - Borrower's financial condition - criteria for early diagnosis of problems - credit transactions and collateral default indicatorsResponsible for:- Detecting loan violations - Communicate with clients, help them to collect right documents- Meeting with the clients- Assistance to a credit manager in analyzing client portfolios.