Ivan Kushtuev Email & Phone Number

Tel Aviv District, Israel

• Greeted and assisted guests with their luggage, providing exceptional concierge services
• Managed valet parking and ensured systematic traffic flow.
• Offered personalized suggestions for guest activities and purchases.
• Resolved guest inquiries and routine problems efficiently
• Welcome guests warmly and professionally upon arrival and departure.
• Escorting guests and provide accurate information about the hotel's facilities and services.

Tel Aviv-Yafo, Tel Aviv District, Israel

• Delivered excellent customer service during guest check-in and check-out.
• Coordinated effectively with various departments to meet guest needs.
• Managed guest bookings, handled phone calls, and maintained a well-organized front desk area.
• Respond to all guest questions and requests.
• Maintain a positive attitude and friendly demeanor.

Бали, Индонезия

• Operating and supervisor a beauty salon with 30000$ monthly revenue
• Hiring, Bookkeeping, paying salary to staff members,
• Optimization marketing strategy, as results 100 new client/month

Соединенные Штаты Америки

• Bookkeeping and accounting for a crypto startup with 500k$ turnover
• I responded to bugs and solved client requests in Discord with 1000 audience members
• Make FAQ documentation and video guide for how to use our product application
• Responding to Twitter users about our product
• Managed parties payments, salaries, and invoices with an accurate 99% in time:)
• Taking care about legal processes such as communication with the attorney, paying taxes, and paperwork to hire people

Торонто, Онтарио, Канада

• Maintaining a calendar of meetings and events for over 100 people monthly
• Responding to our existing clients and partners to questions about the product
• Made a retrospective analysis of productivity and costs for directors every monts
• Managed a process of filming with writing scripts for 30 video education clips for clients (Youtube)
• Optimized monthly budget and reduced startup burn rate up to 2 times
• Managed a staff team of 20 people for the daily logistics of company life

Russia

- Solved 20,000 tickets and grow up Lysol products sales in 1,5 time- Responded to 100 customers daily in a lighting speed- Making metrics of user activities with- Managed tickets on high volume days (+-500 people a day)- Communication with customers according to the tone of voice company and taking into personal request account- Helping team with.

Bali, Indonesia

• Searched for new experts to launch their products (events) on the Airbnb marketplace (Indonesia)
• Launched 30+ unique events (education classes, travel journeys, sports entertainments)
• Increase client's income up to 2 times by integrating Airbnb's high-quality standards for their events
• Product research for improving the quality and variety of "Airbnb experience" product
• Helped hosts to review and improve their existing events to get more attractive to customers
• Assistance in resolving legal issues related to events in Indonesia

Moscow, Russia

- 2 years of experience in hosting people with full management service. - Successfully launched 30+ objects in 5 countries for rent. (China, Germany, Russia, Finland, and Indonesia)- Maximized customer satisfaction by integration model "Check in 24/7" for over 500 customers.- Supervised and maintained the object (House and apartment)- Hired and managed.

Moscow, Russia

I was personal assistant to Yamchikov Andrew

Москва, Россия

Monitoring: - Borrower's financial condition - criteria for early diagnosis of problems - credit transactions and collateral default indicatorsResponsible for:- Detecting loan violations - Communicate with clients, help them to collect right documents- Meeting with the clients- Assistance to a credit manager in analyzing client portfolios.