As a Senior Architect of complex Solutions, I play a vital part in engaging directly with customers to develop strategies for intricate solutions. With a strong focus on Research and development, I am dedicated to creating strategic solutions that meet the existing technological demands and are flexible and adaptable to emerging technologies.This role is a unique blend of innovation and practical application to keep customers at the leading edge of technological advancements. My expertise and forward-thinking approach ensure that they consistently deliver cutting-edge solutions in the ever-evolving tech landscape.

In this role, I lead the delivery of IT service projects, focusing on team management and leadership. I've developed and maintained strategic partnerships with key vendors like Splunk, Cribl, and Insight Inc., underscoring the importance of strong client and vendor relationships. My expertise is highlighted in authoring and negotiating detailed Statements of Work for Professional Services, demonstrating my project initiation and management skills. I implement projects using both waterfall and agile methodologies, reflecting my versatility in project management. A crucial part of my role involves devising and actualizing the strategic vision behind our solutions, with a particular focus on delivering around Splunk ITOPs and Cribl.I initiated and led the expansion of Professional Services, incorporating Cribl software and extending third-party assessments, thus broadening our service offerings. This expansion included creating new Professional Services Offerings to enhance our sales team's portfolio and improve our consultants' implementation capabilities. Additionally, I assist project managers and consultants maintain and grow client relationships and manage expectations to ensure client satisfaction. I also produce strategic planning documentation, providing clear and concise guidance to clients at various organizational levels. Collaborating closely with Sales, I help to qualify, scope, and prioritize projects, securing a robust project backlog essential for ongoing business continuity.

In this role, I led the delivery of IT projects by managing a team of consultants, focusing on ensuring the success of each project. A crucial part of my job was maintaining strategic partnerships with essential vendors, notably Splunk. I took the lead in authoring and negotiating detailed Statements of Work for Professional Services with both clients and resellers. My approach to project implementation was flexible, as I utilized both waterfall and agile methodologies to suit the project needs best.I was also responsible for devising and actualizing the strategic vision behind the solutions we provided. One of my significant achievements was building new Professional Services Offerings, which greatly enhanced our sales team's portfolio and improved our consultants' implementation capabilities. I actively facilitated project managers and consultants in maintaining and growing client relationships and managing expectations to ensure satisfaction and project success.Additionally, I was tasked with generating and distributing clear, strategic planning documentation to our clients at various organizational levels. This ensured that everyone involved comprehensively understood the project goals and strategies. I also coordinated closely with our Sales team to qualify, scope, and prioritize projects, which was crucial in securing a healthy project backlog essential for the business's continuity.

Providing security, big data, AWS and Operational Intelligence consulting services

In this role, I led the technical operational environments of the Enterprise Integrations, BI, and Data Management group, focusing on efficient service delivery and long-term capability development for the company. I managed a team of IT professionals, setting job expectations, monitoring performance, and providing guidance and coaching. I also played a critical role in initiating and enforcing systems, policies, and procedures, and actively managed the career growth of my direct reports.I was responsible for overseeing application deployment projects, ensuring they met specifications, timelines, and budget constraints. In my role as a Solution Architecture Lead, I developed the vision for projected solutions and translated this vision into actionable strategies, defining infrastructure needs including hardware, OS, network, and databases.My technical responsibilities included administering Splunk environments in the US and Brazil, creating dashboards, alerts, scripts, and applications for Splunk. I worked closely with operations teams, using Splunk alerts for proactive issue resolution. Additionally, I managed systems like Splunk, Informatica, Cognos BI and TM1, and handled incident response and detection for data warehouse and integration systems.As a Resource Manager, I was dedicated to resource planning and allocation, defining roles and responsibilities for my team, supporting their commitments, evaluating their performance, and offering career counseling and development. I also focused on promoting a productive work environment, executing company policies, and securing future project opportunities, all while ensuring the team was well-prepared to meet our objectives efficiently.