Kusuma Chowdary, Pmp® Email & Phone Number

Singapore

Bengaluru, Karnataka, India

-Seasoned professional within the PMO team at VMware (CIO Org), directing over 15 projects with budgets reaching $2M.-Skilfully managing cross-functional teams of up to 20 members, overseeing initiatives, large- scale transformations, SaaS migrations, KTLO, and a focus on delivering a delightful and friction- less experience for stakeholders.-Successful execution of Projects by ensuring adherence to Project management metrics Enhanced -Team Productivity by 10% through the implementation of Agile Project Management -Adept in End-to-End Project Management, with responsibilities ranging from charter creation, Project planning, and execution to budgeting, risk mitigation, stakeholder management, closure, and post-project evaluation.-Spearheaded an initiative to enhance visibility and granularity in metrics by orchestrating the migration from conventional data warehousing solutions to cutting-edge data analytics platforms. -Engaged collaboratively with the Information Security Organization and Led Information Security Initiatives such as the Beyond Zero Trust Programme, that reduced Risk exposure by 12.5%-As a Scrum Master, played a key role in various application development projects, managing SDLC processes, conducting sprint ceremonies, and ensuring the delivery of high-quality software adhering to secure standards.-Possesses extensive knowledge in RFI and RFP processes, vendor selection, vendor management, and has expertise in conducting proof of concepts and executing Statements of Work (SOWs) with third-party vendors.-Present executive communication to Steering committee and timely updates to leadership

❖ Accountable for the successful execution of assigned client transition projects in Hybrid, IaaS and PaaS Delivery Model❖ Managed Projects on Microsoft Azure, IBM SoftLayer, and Oracle Cloud❖ Lead a project team through all transition phases including initialization/planning, execution, and close-out in delivering a solution to the client using the appropriate business measurements and terms and conditions for the project according to the contract.❖ overall responsibility for managing cost effective delivery of scope as defined in the transition’s project schedule and budget, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and Risk and Issue management.❖ Provide day to day direction to the project team and regular project status/reporting to the client❖ Setup an effective communication plan with the project team and the client and managing client satisfaction and the overall client relationship.❖ Collaborating with Vendors to Procure Software3❖ Full fill any IBM Imposed compliance requirements and Transfer ownership of deliverable to Operations with zero gaps

Manage and delegate tasks to resources to meet daily delivery schedules. Serve as a single point of contact for all IBM service lines: Windows, Unix, Database, Storage Area Network, Backup and Recovery, Monitoring, Mainframes, iSeries, and system operations❖ Manage Contract and SLA and ensure Availability of Services all the time. Integrate services to meet service level agreements.❖ Run Process improvements projects via best practice sharing and defect prevention programs❖ Provide support to IT infrastructure small and medium projects and ensuring project completion as per client guidelines and worked on complex server migrations for customers❖ Impose IBM Security controls as well client Security Controls, participate in Audits and maintain risk registers.❖ Provide leadership for Account delivery Team and Assist the DPE in managing customer satisfaction.❖ Building up a working knowledge of clients operating environment.❖ Travelled to UK and Ireland to collaborate with the client in planning, execution and implementing complex DR solutions such as Reverse Replication.❖ Baseline management to ensure server configurations is tracked correctly after execution of SOWs/Changes towards accurate billing on monthly basis.❖ Worked with third party vendors as per contract in getting quotes, purchasing software & hardware, following end to end process till order is fully approved and renewing contracts on yearly basis.❖ Travelled to Ireland to work with IBM and Customers for Transition Projects❖ Building strong, lasting client relationships.❖ Conducting key client facing meetings and managing all delivery communication with IBM counterparts, 3rd parties and client

Remotely support the Clients Infrastructure❖ Level 1 Trouble shooting of Windows Servers, AIX Servers, Database issues, WAS and other applications.❖ Consult with multiple teams when required to troubleshoot High Severity issues.❖ Maintain maximum availability of all systems as per SLA.❖ Drive the implementation of lean in the production activities and provide the timely results which portray increase in productivity, quality and skill sets of the team.❖ Identify Issues and Risks and provided appropriate solution to mitigate.❖ Prepare critical work instruction documentation for new team.❖ Train new team and prepare them for delivery readiness within project timelines.❖ Lead the team offshore as SME once the project went live❖ Provide technical insight to the Management regarding the current and new projects.❖ Suggest and execute process improvement.❖ Represent the projects, improvements made, automation etc to management and clients❖ Handle escalations and provide RCA