- Held 33 recurring contracts with a monthly average of $40,000 in total gross sales. - Included importing, sourcing, and reselling sanitation products in the last year.- Managed accounting, finance, operations, customer service, and HR. - In charge of estimates, contracts, billing, and payment processing.

Marketing- Developed an integrated marketing strategy with an experience-oriented value proposition. Identified target markets, created buyer persona and, established SMART goals. - Developed KPIs and drafted a lean canvas marketing plan.- Built a branding kit to be used across all channels, including a selection of colors, text fonts, tone, and content style.- Optimized the website for search engines, built landing pages, and invested heavily in copywriting.- Utilized paid ads on social channels and on Google to draw traffic. Conducted monthly reporting of data. A/B tested to gain lower CPA and provide a better UX. Revised pricing and forecasted according to the tests results.- Managed social media channels with branded content, cross shared campaigns, designed ad copies.- Provided customer service handled product/ experience related issues.E-commerce- Created and monitored the company’s website, Amazon, and other 3rd party e-commerce platform product page listings; uploaded images and developed content.- Managed online marketing campaigns for the online store, Amazon, 3rd party platforms, ensuring the monthly sales target goals are hit.- Forecasted online sales by platform, geography, and product SKU.- Maximized eCommerce sales by timely execution of tasks while developing strong product knowledge.- Executed orders, returns, obsolete product date tracking and ensured the correct labels and documentation were prepared.- Identified opportunities to improve website UX where it can impact or influence online sales performance.- Managed Amazon adverting and other 3rd party platform budgets to drive revenue and ROI- Generated weekly and monthly reporting to keep up with consistent optimization.- Kept up to date on e-commerce trends and tools to improve customer experience and enhance revenue opportunities.

- Gained market share by prospecting, retaining, and regaining %70 of previously lost business prior to my inclusion. - Introduced and applied cloud-based applications among all departments which accelerated revenue growth- Assisted the distribution in the planning, forecasting, and management of the operation area. - Managed over a hundred ongoing accounts with an annual valuation of $1.5m- Made daily 10 - 15 customer visits and followed up on customer quotations.

- Designed a new logo, slogan and brought a futuristic look to the marketing tools- Optimized, automated and managed social media channels raised awareness- Connected other agencies and tour operators outside of Canada for future projects- Managed vacations with major vacation sites such as Sunwig, Hotelspro and Holasun for individuals- Prepared tour Itineraries for incoming and ongoing groups. Led tours in Canada.

- Supported achievement of location sales and margin goals- Kept records of daily rentals and compared information on Hertz database- Ensured positive customer experience- Uphold company standards by ensuring cars are presentable to customers- Provided clean service facilities and vehicles to ensure customer satisfaction