Collaborating with the other founders in setting and driving organizational vision, operational strategy, and hiring needs.Translating strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning.Overseeing company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.Ensure effective recruiting, onboarding, professional development, performance management, and retention.Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary.

Currently own and operate a Garment Manufacturing Unit with a total strength of 250+ employees manufacturing garments for kids, ladies & men’s in both knits and woven fabricWorking as a sub-contractor with a leading export house in DelhiComplete manufacturing setup which includes 140 Single needle machines, 20 Overlock machine, 20 Flat Lock machines, 2 Cloth tape making machines, 5 Boilers, 25 Steam presses, 10 Garment checking tables etc.Control, monitor and operate all in-house production made as per customer specificationGarment cutting as per approved paper pattern for both knits and wovenPattern correction and pattern copying facilitiesBundling, issuing to the production departmentResponsible for complete stitching of the garment as per approved sample and AQL 2.5Thread cutting, checkingFusing and pressingQuality control, AQL inspectionFinishing and bundling as per style, color, sizes

Successfully running an operating multiple food brands such as Mitraao, Mandarin, Insomnia Express & CMT (Combos, Meals & Thalis)Was operating all the joints 24/7 with multiple shifts serving authentic Indian, Chinese, Thai and continental dishes.Had a combined strength of 50+ employees working in multiple shifts, including Managers, Chefs, helpers, serving staff and delivery ridersWas catering to walk ins, takeaways and deliveries of food items.

Heading delivery of services for the Business Support, Analytics and Research functions within ART (part of the Global Shared Service Center) formerly known as Business Support, Research & Publications Unit (BSR&PU) with full line management responsibility for the HR Operations, Knowledge & Information, BD Operations, Training Support, Analytics, Research and Secretarial Support functionsAdministered daily service delivery, continuous development and improvement of provider services in accordance with targets / objectives included in service plansSpearheaded 75+ resources at offshore & onshore locations totaling more than 300 different processes enabling synergies between them to maximize leverage between teams Gathered requirements through onshore stakeholders/client interaction to understand their requests & needs, thereby providing best solution possibleIntegrated resource plans with business plans and implementing effective recruitments by workforce planning, talent acquisition / recruitment, people management, skill management including up-skill & cross skill, learning and so onProvided 24x5 service operations for assigned run services and acting as a point of continuity across the shift teamsLed a team, briefing the technical team about the specifications and meeting individual & group targets to review and ensure smooth functioning of operationsLiaised & coordinated with cross-functional teams for presenting & showing the models to the customersWork with Business Development, Knowledge & Information, Clearance Centre, and other parts of the firm to set strategy, plans and priorities for the organizationAscertained that all aspects of service delivery, community engagement and staffing are focus on equality of outcomes and securing equal and fair treatment Mapped client’s, identifying improvement areas & implementing measures to maximize satisfaction levels.

Manager – Operations (Global Market Research & KPO)