Kati Kuustik Email & Phone Number

Tallinn, Harjumaa, Estonia

Tallinn, Harjumaa, Estonia

I joined as product manager for two teams, focusing on partners' network, sales, and marketing tools. - Facilitated knowledge sharing to help teams work more efficiently. Streamlined processes and communication to build stronger relationships with stakeholders.- Advocated for better prioritization by emphasizing user problems and impact estimations.- Led.

- Transforming Toggl Plan: Introduced continuous discovery processes to Toggl Plan, refining our understanding of customer needs and transforming Toggl Plan from project management to a simple yet powerful resource planning tool.- Integration leadership: In our efforts to bring Toggl Plan and Toggl Track closer together, I own the customer experience and.

Toggl Plan is a team planning tool for agencies and consultancies, loved for its ease of use and visual overviews. As the product manager for our web and mobile apps, I am responsible for - collaboration with stakeholders on strategy and objectives- running discovery, delivery, testing and launching product updates- evaluating results, continuously.

I joined Toggl Plan (then Teamweek) in a paid advertising role. However, I soon realised there were bigger and more burning issues to tackle. Instead, I focused on improving the quality of data we looked at, setting up measurement and clarifying existing key metrics. I also conducted quantitative customer research to provide actionable insights for.

In addition to account management, I managed a team of 11 people, working on improving our internal processes and company culture.

At ePPC I performed daily account management on Google Ads, Bing and Facebook Ads.My responsibilities included onboarding new customers, setting up and optimizing campaigns in multiple languages, working together with clients and other team members to meet client goals, analysing results, providing suggestions for further actions and generating monthly.

ePPC is a Google Certified Partner agency focused on large scale Google Ads campaigns. The company is based in Estonia, but works with clients all over the world.I joined as an account manager, ready to dive into the world of paid ads and analytics.

Founded in March 2014, Magi Metrics provided Instagram data for analytics, back-up and research for any business or private person looking to grow their Instagram account.Starting out as a side-hustle, my experiences in the company ended up leading me down a new career path. My interest in Google Ads was born out of me educating myself on the matter in.

Estonia

EY is a global leader in assurance, tax, transactions and advisory services.I joined EY during my accounting and business management studies to get more practical knowledge and experience in the field. Working in Tax, my main responsibility was comprising transfer pricing documentation. This included running through industry and company analysis as well as.

Estonia

As Delivery Assurance Specialist, my main tasks included training new processes, helping and supporting Customer Service Representatives daily, leading international development projects in Ensto Customer Service and developing information flow between Customer Service and other departments.

Estonia

Ensto is an international family business which designs and provides smart electrical solutions to improve the safety, functionality, reliability and efficiency of smart grids, buildings and transportation.My key responsibility was handling internal and external customer orders.Working together with production, logistics, quality and product development I.

Professional Higher Education, Accounting And Business Management, Graduated With Honours (Cum Laude)

Activities and Societies: Paricipant in Nordplus 2014 - Nordic and Baltic Business Innovation Network Intensive CourseThesis on the.

Education record

Activities and Societies: Member of Student council of Faculty of Power Engineering (Energeetikateaduskonna üliõpilasnõukogu) 2011-2012.

Graduated With Silver Honours.