Banquet Server/Bar Manager
Reston, Virginia, United States
• Managed daily operations, including scheduling, ordering, and inventory control• Updated bar menu for alternating seasonal and holiday promotions• Recruited, hired and trained new staff• Provided exceptional customer service at all times, resolving complaints quickly and professionally• Monitored daily operations, including cash handling procedures and staff performance reviews• Kept detailed and up-to-date records of inventory, budgets, and payroll• Maintained positive relationships with suppliers by promptly responding to inquiries or requests• Assisted catering managers with menu planning and pricing options for various occasions• Ensured compliance with health, safety and sanitation standards in all banquet functions• Communicated effectively with management team regarding any issues that arose during an event• Provided direction to servers, bartenders, cooks, dishwashers, kitchen helpers. during events• Serving private events, set up and break down of room, food and beverage service in fine dining setting, professional and welcoming personality and appearance