Experienced Telecommunications Engineer with a demonstrated history of working in the telecommunications industry. Worked for 16 years in planning and optimisation LTE, 3G, 2G Mobile Netwroks. Active role is Service Delivery Manager, demonstrating Proficiency in leading both physical and virtual teams, Experience in dealing with third-party-provided services, Operational ability in a diverse, large-scale environment, Exceptional customer-facing skills, In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery, Expertise in people management and leadership, Excellent organizational skills, Ability to manage and prioritize tasks efficiently, Solid resource planning and problem-solving skills, Readiness to demonstrate a proactive attitude, Excellent verbal and written communication skillsHolding a Master of Business Administration (MBA) focused in Operations from Athens University of Economics and Business.
Listed skills include Gsm, Umts, 3G, Hspa, and 21 others.