• Demonstrate thought leadership and innovation in marketing, sales and operations.• Co-lead go-to-market and business growth opportunities for the SMB segment.• Achieve quarterly ad targets and growth objectives for multiple regions and segments.• Produce actionable, results-oriented strategies to solve complex, ambiguous, open-ended business problems.• Manage various teams and cross-functional partners, providing consulting services focused on achieving business goals through the use of Think Tankers Technology solutions.• Manage relationships with a large set of client stakeholders including Sales, Marketing, Product teams.

Partnering with Business to ensure HR practices/ processes are implemented in the Energy Unit in ECS Vertical six locations across the globe. Support business and delivery managers in driving and implementing HR interventions as required which includes Induction, Performance Management, Training & Development, Rewards & Recognition, Grievance Handling & Exit/ Attrition.My responsibilities in each of the functions is as follows : On-boarding and Induction – Execute and improvise the induction and on-boarding process for entry level and lateral employees. Introduced online feedback and tracked successful implementation of the induction framework• Employee Engagement – Develop, implement and track the communication plan for the unit • Performance Management – Program managing the performance appraisal, conducting orientation sessions• Analytics – Publish weekly, monthly and quarterly HR dashboards for tracking people statistics and attrition• HR Operations and implementing process improvements

Obtaining meaningful, complete and accurate information from direct contact with internal and external resources Completing all numerical calculations in an accurate and timely manner Being familiar with business/economic issues faced by our clients and understand basic accounting concepts Summarising relevant findings and client implications into a clearly articulated and well presented document Writing draft reports and presentations which adhere to Mercer’s house style Drafting original client communications materials Assisting with the implementation of systems and processes