Keyonta Douglas Email & Phone Number

Washington DC-Baltimore Area

Maryland

Recognize and investigate suspicious or fraudulent bank activity, make determination if activity is reportable according to PNC criteriaUse decision making skills and procedural knowledge of PNC policy procedures, risk tolerance to identify, and proactively mitigate and solve customer problems.Identifying, escalating and communicating fraudulent activities.

Waldorf, MD

Responsible for the planning and executing company merchandising direction through standard operating procedure (i.e. markdowns, signage, replenishment and marketing). Lead the department responsible for a majority of the total store sales. Responsible for being the subject matter expert for all brand merchandising training, tools and resources.Develop.

*Responsible for recruiting, interview, hiring and facilitating the on-boarding process maintaining optimal staffing levels. *Manage and develop members of store leadership team by implementing best practice strategies for allowing for their growth and development. *Create atmosphere of structure, open communication, respect, and empowerment for management.

*Translated fashion trends into effective visual presentation. Ensures that the presentation standards are in line with the company direction and consistently represents the brand image.*Managed Store associates, daily sales floor operations and sales plan adjustments in response to daily and weekly KPI results.*Ensured compliance to Company Policies &.

Trained new employees on bank products, operational procedures, and customer service standards.Ensure new procedures, product and operational changes are properly executed in compliance with regulations and policy.Track and manage branch operational performance metrics through employee observations and reports. Develop, communicate, and execute action.

• Responsible for recruitment and training of new staff for three locations.* Hired and trained and coached15 staff members in sales, performance management and careerdevelopment. *Managed and generated employees work.

Licensed Financial Advisor in series 7 and 66 Developed current and new centers of influence to prospect and create a pipeline of potential clients.Met with clients regularly to review portfolio performance and uncover unmet personal and business financial needs. Generated leads on prospective clients through business development.Researched and collected.

*Maintained an education of all current or new bank policies and procedures, and implemented strategies for branch compliance. *Ensuing all branch controls are in place at all times, reducing financial loss and legal liability for the bank and branch location. *Identify areas of risk “out of the box” areas of risk for the branch/bank environment and.

Associate Of Arts And Sciences (Aas)

Education record