Kennedy Erickson Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Mn, Us

Dania Beach, Fl, Us

Prepare properties to deploy on the Resident Support Services pilot program. Help create and provide training documents and run training sessions for association managers who's properties are scheduled to be added to the RSS program. Ensure necessary association documentation is available for Resident Service Specialists Team to ensure the program and team's success. Professionally handle incoming requests/concerns from residents, board members, and vendors. Collaborate directly with Property Managers, Regional Directors, internal departments and National Customer Care Center to ensure timely resolution of all inquiries. Work cross functionally to effectively solve client-facing problems.

Dania Beach, Fl, Us

I over see daily utility approvals and manage payments for over 500 associations within my market. I am trained in multiple markets across the Midwest and utilize Jenark and AvidXchange for utility management, general invoice and payment inquiries, invoice payments and general reporting. I expertly handle inquires from Association Managers and vendors concerning processing and payment investigations. I train new hires for the accounts payable team on all aspects of our daily and monthly tasks while focusing on our companies core values.

Dania Beach, Fl, Us

-Assist a team of 5 property managers, fluctuating number of properties, averaging between 40-50 properties at a time.-Prepare board and annual meeting information and documentation as required by governing documents and state statutes; gathering proxies and nominations.-Distributing financial information on a monthly basis to Associations Board members.- Accurately and efficiently create and edit mass communications sent out to Association homeowners through email and mail out letters.- Manage homeowner requests for community rooms, guest suites and website access in an efficient and helpful manner.

I created and organized schedules for 25+ stylists and technicians and assist their customers with fast, friendly and professional service using Salon Transcripts. I wrote memos and communicated with clients and employees through strong verbal and written communications.I recreated and help manage monthly product inventory to help decrease monthly errors, organize and manage product purchases and purchase orders. I updated and managed the salon's marketing sources, such as the Facebook account and wrote content for the new website to increase traffic flow. I improved network connectivity and speed by implementing new hardware. For the Thomas Charles Salon and TC2 Salon, I took care the daily book keeping using Microsoft Office, organize and maintain accounts payables using Quickbooks and updated the bank account worksheets weekly. I assisted in hiring new employees for the salons, set them up in the payroll system ADP Vantage, and do weekly payroll.

Plano, Texas, Us

Provided guests with efficient, sanitary, and professional waxing service.Educated guest on the importance of regular waxing schedule and product usage.Memorized company scripts for services and products.

· Received and checked guests in and out of their hotel rooms, using Opera Hotel Edition and Holidex as reservation management systems.· Safeguarded payments for rooms and services by direct billing, credit cards, or cash.· Recommended general or targeted travel itineraries to short and long term guests.

Duluth, Mn, Us

· Managed 345 hotel rooms, 9 conference rooms, and 3 restaurants during the afternoon and evening. · Balanced and maintained hotel room inventory. · Worked with third party reservations sources. · Identified issues experienced by guests during their stay and provided positive immediate resolution and accommodations.

· Assumed responsibility in customer service in a timely pleasant manner. · Provided customers with knowledge about products and materials. · Provided skin/make-up consultations for customers. · Achieved awards for attending classes for Clinique. · Attended meetings with Counter Manager about Gift with Purchase promotions and new products. · Cleaned counter, put away products and closed/opened registers.

Bachelor’S Degree, Communication And Psychology

Associate'S Degree, General Studies

Esthetics