Kumar Vivek Email & Phone Number
Who is Kumar Vivek? Overview
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Kumar Vivek is listed as Senior Consultant at EY | Ex PayPal | Ex Pisces Technologies | Ex Flipkart at EY, a company with 296502 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Kumar Vivek.
Kumar Vivek previously worked as Senior Consultant at Ey and Advanced Compliance Analyst at Ey. Kumar Vivek holds Bachelor'S Degree, Mechanical Engineering from Mvj College Of Engineering, Bangalore, India.
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About Kumar Vivek
Paypal India | Risk and Protection Analyst Aug,2019 – October,2022• Conduct risk investigation based on applied enterprise policies, procedures and compliance.• Have performed as an risk investigator for CRI(Customer Risk Investigation) process, wherein I have researched the risk related accounts to identify the suspicious activity through internal tools such as ARGUS,MARS etc.• Managed the investigation process from initial detection to disposition (IN and EXIT of funds) which included reviewing and compiling supporting documents, data and research to place limitations on accounts if found fraudulent.• Prepared Suspicious Activity Reports (SARs) on Confirmed Fraudulent or Suspected Fraudulent accounts.• Researched, analyzed, and evaluated required CIP(Customer Identification Process) information of fresh PayPal’s clients.• Researched accounts and transactions identified as potential sources of risk to the Firm utilizing web-based research tools, online scoring systems such as Lexis Nexis' product and other business sources.• Investigate merchant’s credit card processing activities using internal and external risk monitoring tools along with reviewing chargeback escalations• Responsible for working unauthorized claims, service requests and other item processing related to Spoof, Credit Card, Account Hosting IP Matches and other Fraud indicator queues on a daily basis.• Collected data and prepared monthly production reports for the team including AHT, SLA, IWPH and Quality• Responsible for working assigned claims, emails and service requests, as well as other fraud processing items on a daily basis.• Complete Risk investigations as necessary to ensure compliance with the card brand’s rules as well as mitigate fraud and credit risk. • Communicate, present documented findings to stakeholders, both internal stakeholders and with the merchant directly.• Provide proactive analysis on processing trends, which include, but are not limited to: reversals, chargeback analysis, fraud prevention strategies• Responsible to work on assigned queues, emails and service requests, as well as other Compliance related items on a daily basis. Processing queue items in a timely manner including Kana, ATTACK and Argus and maintain professional interaction with PayPal personnel at all times• Escalate risks and issues to leadership to ensure on-boarding is completed correctly and efficiently as per KYC procedures • Responsible for internal SPOC activities for Knowledge Share, IT Issues, Sharepoint Productivity, Citrix Azure
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Kumar Vivek work experience
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Advanced Compliance Analyst
Risk Protection Analyst
- Conduct risk investigation based on applied enterprise policies, procedures and compliance.
- Have performed as an risk investigator for CRI(Customer Risk Investigation) process, wherein I have researched the risk related accounts to identify the suspicious activity through internal tools such as ARGUS,MARS etc.
- Managed the investigation process from initial detection to disposition (IN and EXIT of funds) which included reviewing and compiling supporting documents, data and research to place limitations on accounts if found.
- Prepared Suspicious Activity Reports (SARs) on Confirmed Fraudulent or Suspected Fraudulent accounts.
- Researched, analysed, and evaluated required CIP(Customer Identification Process) information of fresh PayPal’s clients.
- Researched accounts and transactions identified as potential sources of risk to the Firm utilizing web-based research tools, online scoring systems such as Lexis Nexis' product and other business sources.
Merchant Onboarding And Management
- Onboarded sellers on the platform with verification of KYC and business-related documents. Supported the existing sellers with the elimination of ongoing product or transactional issues.
- Primarily handled sellers escalated cases daily.
- Utilized the reports and other available data sources to conduct an analysis of seller’s portfolio to identify fraud rings and schemes and other fraud patters related to orders which may have gone undetected.
- Investigated order escalations to check the validity and recommended actions to resolve and minimize risk.
- Proactively help to resolve sellers concerns in a timely, professional and positive manner, escalating issues to next level or other internal stakeholders, as needed.
Merchant Onboarding
- Worked with Flipkart’s Large Appliances Team to perform seller onboarding with validation and verification of business documents and KYC details.
- Resolved existing merchants onboarding queries on generated from both merchant side and category side.
- Provided prompt and efficient service to Flipkart Sellers and Merchants including the appropriate resolution of escalation of sellers’ issues with a sanity check to control further escalations where required.
- Also worked with Seller support technical teams (Seller Account Issues) to resolve payment queries and portfolio related issues.
- Managed customer support queues daily, directly supported customers with general end-user inquiries and technical issues in a timely manner.
- Reviewing limited Seller accounts and determining the validity of the account and account holder.
Colleagues at EY
Other employees you can reach at ey.com. View company contacts for 296502 employees →
陈嘉慧
Colleague at EyShanghai, China, China
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MA
Mohsin Ali, Acca
Colleague at EyPakistan, Pakistan
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EO
Ellis Owen
Colleague at EyTonbridge, England, United Kingdom, United Kingdom
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CS
Carla Santos Trobo
Colleague at EyGuarulhos, São Paulo, Brazil, Brazil
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FB
Ferdinand Böninger
Colleague at EyHamburg, Hamburg, Germany, Germany
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ZH
Zikhona Hange (Cisa,Cism)
Colleague at EyRotterdam, South Holland, Netherlands, Netherlands
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MM
Mohamad Mouhajer
Colleague at EyLuxembourg, Luxembourg
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EK
Eshika Khurania
Colleague at EyGurgaon, Haryana, India, India
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PG
Phia Gerber Ca(Nam)
Colleague at EyWindhoek, Khomas, Namibia
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AB
Alejandra Bravo Reyes
Colleague at EyChile, Chile
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Kumar Vivek education
Bachelor'S Degree, Mechanical Engineering
Cbse, Science
Cbse, General Science
Frequently asked questions about Kumar Vivek
Quick answers generated from the profile data available on this page.
What company does Kumar Vivek work for?
Kumar Vivek works for EY.
What is Kumar Vivek's role at EY?
Kumar Vivek is listed as Senior Consultant at EY | Ex PayPal | Ex Pisces Technologies | Ex Flipkart at EY.
Where is Kumar Vivek based?
Kumar Vivek is based in Bengaluru, Karnataka, India while working with EY.
What companies has Kumar Vivek worked for?
Kumar Vivek has worked for Ey, Paypal, Foodpanda, and Flipkart.
Who are Kumar Vivek's colleagues at EY?
Kumar Vivek's colleagues at EY include 陈嘉慧, Mohsin Ali, Acca, Ellis Owen, Carla Santos Trobo, and Ferdinand Böninger.
How can I contact Kumar Vivek?
You can use AeroLeads to view verified contact signals for Kumar Vivek at EY, including work email, phone, and LinkedIn data when available.
What schools did Kumar Vivek attend?
Kumar Vivek holds Bachelor'S Degree, Mechanical Engineering from Mvj College Of Engineering, Bangalore, India.
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