Varun Raghuvanshi Email & Phone Number

With a strong foundation in technical expertise and a relentless drive for process innovation, I am committed to delivering high-quality products and exceptional customer service. My ability to identify and address design and operational inefficiencies has consistently resulted in improved product performance and customer satisfaction.As a dedicated and innovative Production Engineering Specialist in the home appliance manufacturing industry, I bring a wealth of experience from various stages of the production and service lifecycle. My journey began as a Graduate Engineer Trainee (GET), where I gained comprehensive technical knowledge and hands-on experience with washing machines, microwaves, and dishwashers.Career Highlights:Service Expertise: Successfully managed service operations across Bhubaneshwar, Delhi, and Pune, achieving zero pending complaints >2 days in multiple franchises. Innovated a metallic mount for dishwashers, effectively addressing a common customer issue with rat damage.Process Innovation: Managed a photo database for spares and an end-to-end refurbishment process for non-warranty PCBs in the Spares and Logistics department. Proposed a new design to resolve dryer duct lint formation issues, enhancing product reliability and performance.Production Engineering: Currently thriving in the Production Engineering Department, I have successfully launched two new washing machine series, Neo and Silver Sensorless, into mass production. My role involves critical activities such as DFMEA, line balancing, SAP, BOM verification, and PFMEA. Leveraging my service experience, I identified and rectified issues during DFMEA stage itself for Manufacturing feasibility and Service ease.Leadership & Team Management: With a team of 7 members successfully closed all pending service calls >2 days in Pune franchises. Consistently delivered results by driving process improvements and ensuring customer satisfaction.

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  Birla Institute Of Technology, Mesra

  Electrical And Electronics Engineering